Remote Operations Manager for Health & Wellness Brand

Work From Anywhere in LATAM or the Philippines

Work Schedule: US Timezone (Flexible) │ No fixed timezone overlap required

Compensation Range: $2,750 USD/month based on experience

A global health and wellness brand working at the intersection of science, education, and direct-to-consumer commerce is looking for an Operations Manager to own the operational backbone of a fast-scaling Shopify business.

Built around a creator-led platform with millions of followers worldwide, the company has rapidly expanded its Shopify product catalog across the US, EU, UK, and Australian markets. The team is lean, fully remote, and highly independent, with a strong emphasis on ownership and operational excellence as it scales its global footprint.

Day-to-day, the role manages global 3PL relationships, inventory forecasting, supplier and manufacturer coordination, product launch execution, invoicing workflows, and Shopify back-end support across multiple international markets. Success means efficient end-to-end product flow, accurate inventory planning, fewer stockouts and fulfillment errors, on-time launches, and scalable systems that let leadership shift from operational firefighting toward growth and expansion.

Requirements

Must-Have

• 3–6+ years in e-commerce operations, supply chain operations, or DTC Shopify environments
• Hands-on experience managing global 3PL providers and multi-warehouse fulfillment across international markets (US, EU, UK, AU), including WRO creation and SLA/KPI monitoring
• Demonstrated inventory forecasting and replenishment planning, including demand models across multiple SKUs and product variants
• Advanced proficiency in Microsoft Excel and Google Sheets (forecasting models, dashboards, operational reporting)
• Experience coordinating suppliers, manufacturers, and production timelines simultaneously, including lead time, pricing, and MOQ negotiation
• Operational experience in Shopify Plus, including product management, bulk updates, kitting/bundling, and back-end workflow configuration
• C1+ English (CEFR) for direct collaboration with company leadership and global fulfillment partners

Nice-to-Have

• Direct experience with ShipBob, Hive, or equivalent 3PL platforms
• Shopify Flows and operational automation experience
• Industry exposure to supplements, wellness, skincare, cosmetics, or subscription-based businesses
• Familiarity with Notion for operations documentation and AI workflow tools (e.g., Claude)
• Exposure to cost analysis, landed costs, and operational financial reporting

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we're building for: Watch here: https://www.loom.com/share/863b8e426e6d48309aa8f4ea4c1c94cd

Benefits

• Competitive Salary: Based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
• Generous PTO: In accordance with company policy
• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Connect with professionals worldwide

Our Recruitment Process

• Application
• Screening
• Skills Assessment
• Top-grading Interview
• Client Interview
• Job Offer
• Client Onboarding

Ready to Join Us?

If this role aligns with your skills and goals, apply now to take the next step in your journey with Pearl.