Senior Cloud Engineer

Senior Cloud Engineer

Function: Engineering

Reports to: Director, Platform Engineering

Location: Remote - based in the United States, working EST hours

Position Summary

As a Sr. Cloud Engineer, you will provide guidance on the delivery and operation of our cloud services to enhance availability, performance, reliability, and security of our solutions. As part of Platform Team, you will contribute to deployment automation and delivery while adhering to regulatory guidelines and compliance. You will be expected to collaborate with and support teams across the business, to evolve and help implement standards defined within the well-architected framework, and to build toolchains and workflows that help reduce friction in software delivery. It is expected you will exhibit creative and innovative problem-solving skills with a willingness to support the development teams for complex issues as they arise. You will understand and help set an example of best practices and standards for developing and implementing solutions that operate at scale.

Key Responsibilities

Build cloud foundational components encompassing network, security, identity, operations, and governance in the Azure cloud.

Monitor, scale, and maintain production resources, ensuring that availability, performance, reliability, and security are of the highest concern.

Participate in troubleshooting issues, facilitate recovery, and contribute to incident response retrospectives.

Contribute to capability, functionality, and sustainability planning of service components for current and forecasted needs in a cost-efficient manner.

Maintain awareness of emerging technologies to address challenges or enable new ways of working.

Provide technical expertise for software solution delivery and recommend and implement improvements to processes and tools.

Design and document cloud best practices, guidelines, and guardrails for cloud technologies.

Operationalize solutions from proof-of-concept through production, using automation for repeatability, maintainability, and to enforce standards.

Skills and Experience Needed

Bachelor's degree in computer science or related technical field, preferred.

7-10 years of experience working in a similar role.

Deep understanding of tools in the Azure platform.

Expertise with deploying, managing, logging, and monitoring of applications/services using Microsoft Azure.

Experience with one or more: PowerShell/Bash/Python.

Experience with building IaC and automation tools such as Terraform, Bicep, and ARM.

Experience with Microsoft/Azure SQL Server.

Experience working within version control systems.

Operational experience with production SaaS solutions.

Strong knowledge of containers, container orchestration, and the Kubernetes ecosystem.

Ability to analyze performance metrics and provide feedback of possible areas for improvement within developed services.

Competencies

Accountability

Adaptability

Applied Learning

AI Curiosity & Innovation

Business Acumen

Dealing w/Ambiguity

Collaboration

Customer Focus

Decision Making

Driving for Results

Initiating Action

Technical/Professional Skills and Knowledge

About the Company

Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world.

Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider.

OnBoard has grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world’s leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities.

Diversity Statement - Culture of Togetherness

At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe.

OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please email peopleops@passageways.com.

Benefits and Perks

• Fully remote work with company provided equipment (laptop, software, etc.)
• Employment with a growing, casual, fun, philanthropic minded company

US Based Employees

Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings.

An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan.

Medical Flexible Spending Accounts available.

Dependent Care Flexible Spending Accounts available.

Basic life insurance in the amount of $50,000 or 1 X’s your salary (whichever is higher).

Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you.

401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%.

Paid Time Off (PTO)/Holiday

CAN Based Employees

Employer paid Life and Accidental Death Insurance

Contribution to Health Care Spending Account

Dependent Life Insurance

Optional Life Insurance

LTD Insurance

Drug and Paramedical Coverage

Dental Insurance

Vision Insurance

EAP

• AUS Based employees
• Superannuation rate of 12%
• Monthly stipend of $400 AUD to purchase private medical insurance

UK Based Employees (via EPG)

• Pension - Aegon
• Passageways/OnBoard contributes 8% of the employee's basic salary
• Employees can contribute up to 100% of salary subject to max limits
• Enrolled from Day 1 of employment

Private Medical Insurance

Life Assurance

Income Protection

Critical Illness

Employee Assistance Programme

Serious Illness Benefit

Help@Hand

Cashplan

Diversity Statement - Culture of Togetherness

At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe.

OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. We do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Interview Transparency & Technology Disclosure

We use video/audio recordings and artificial intelligence (AI) tools during our interview process to transcribe responses, evaluate skills, and streamline evaluations. Your data is processed securely and handled in line with our Privacy Policy and local data protection laws