Administrative Operations & Client Support Specialist (AU Experience)

Administrative Operations & Client Support Specialist (AU Experience)

Position Title: Administrative Assistant

Work Set-up: Work From Home or Office

• Schedule: Monday – Friday, 5:30 am – 2:00 pm PH Time
• Salary: Php 25,000 – Php 30,000

About the Role

Our client, based in Queensland, is seeking a proactive and detail-oriented Administrative Assistant to support their day-to-day business operations. The successful candidate will be responsible for general administrative tasks, client communications, CRM management, basic financial processing, and social media support. This role requires strong organizational skills, excellent English communication, and the ability to work independently.

JOB DESCRIPTION FOR ADMINISTRATIVE ASSISTANT

Responsibilities as an Administrative Assistant

Perform general administrative duties using Google Suite and Microsoft Office (Drive, Word, Excel).

Manage bookings, scheduling, and calendar adjustments.

Prepare pricing quotes and follow up with clients.

Handle inbound and outbound customer service calls using provided phone scripts.

Manage email correspondence and messaging with clients and team members.

Maintain and update CRM systems (experience with any CRM is acceptable; client uses Authentic AI CRM).

Assist with Xero tasks, including financial transactions and staff payments.

Support social media management using Capcut and Canva.

Qualifications as an Administrative Assistant

2–3 years of experience in administrative support.

Proficiency in Google Suite and Microsoft Office.

Prior experience in CRM management.

Experience with Xero for financial administration.

Excellent written and verbal English communication skills with minimal accent.

Strong organizational and multitasking abilities.

Experience in social media content management (Capcut, Canva).

Preferred Skills

Experience in construction or service industry.

Ability to create standard operating procedures (SOPs) to improve business efficiency.

Comfort handling client-facing communications via email, phone, or messaging.

Your love for Boomering will jump-start with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System), Boomering provides a fun, rewarding, and stimulating environment where work-life balance meets a commitment to foster growth.

Genuinely caring Leadership Team

Competitive salary package

Company-provided full set-up for desktop/laptop with a back-up internet

HMO on the first day of hire

15 Vacation Leaves and 5 Sick Leaves

Annual Performance Reviews

Unlimited Employee Referral Incentives

Employee Loan Facilities

Social Clubs and Interest Workshops

Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.

Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays

About Boomering

Boomering is an ISO-certified, leading BPO company in Clark Freeport Zone, Pampanga.

Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service, Transparency, Excellence and Partnership) are the framers of our continuing success.

Providing equal opportunities and a collaborative culture of excellence, Boomering is not just your average BPO. We are here to make a difference.

Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers who are committed to growth as much as we are.