Manager, Operational Risk

Forward with Cuscal

At Cuscal, our Commercial and Business teams are the backbone of our organisation. From supporting clients and driving growth to ensuring compliance, managing finances, and fostering a positive workplace culture, our people play a vital role in achieving our commercial objectives while staying true to our values.

If you’re looking for a role where your skills and ideas make a real impact, join us to help shape the future of payments in Australia.

Job Description

Your Opportunity

As our Manager, Operational Risk, you’ll lead the operational oversight of risk across framework development, business advisory, monitoring and governance.

You’ll play a key role in strengthening risk maturity and ensuring alignment with regulatory requirements across the organisation.

You’ll also make an impact by

Designing and enhancing the Operational Risk Management Framework in line with regulatory requirements including APRA CPS 230
Providing risk advisory and challenge to business units on controls, incidents and risk-in-change activities
Delivering data-driven risk reporting and insights to executive and governance forums

Qualifications

What you’ll bring

To succeed in this role, you’ll have

• Experience in operational risk management within financial services (7+ years preferred)
• Strong understanding of regulatory frameworks, including APRA prudential standards
• Excellent stakeholder engagement and communication skills across senior leadership

You’ll stand out from the crowd if you have

• Experience building risk capability across first and second line functions
• Exposure to the payments or broader financial services ecosystem
• Strong leadership capability with the ability to influence and drive change

Additional Information

Why Cuscal?

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all.

Here, you’ll deliver or support interesting, ground-breaking work that has real impact - on Australia’s financial services sector and the millions of customers it serves.

You’ll innovate alongside skilled, smart, connected teams.

And you’ll build an impressive, fulfilling career that continues to grow.

You’ll also enjoy a range of benefits, including

Recognition and growth: Celebrate achievements through IGNITE and grow with tailored development opportunities.

Wellbeing focus: Access initiatives supporting physical, mental, and financial health, plus discounts via ‘Cuscal Advantage.’

Diversity and inclusion: Join a workplace that values different perspectives and flexible work arrangements.

Join us and reimagine the future

If you’re excited to join a company that’s shaping the future of how Australia moves money, we’d love to hear from you.

Apply now and let’s explore who you are, what drives you and how you can contribute to our vision for the future.

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process.

We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.