IT Senior Manager

We are seeking an experienced and strategic IT Senior Manager to lead and oversee the company's IT Infrastructure, IT Security, and Information Management functions for a global manufacturing operation in Indonesia.

This role will be responsible for ensuring stable, secure, and efficient IT operations across manufacturing plants, offices, and business functions while supporting digital transformation and business growth initiatives.

The ideal candidate is a hands-on IT leader with strong experience managing enterprise infrastructure environments, cybersecurity, network systems, server operations, end-user support, and IT governance within a manufacturing or industrial environment.

Key Responsibilities

1. IT Infrastructure Management

Lead and manage overall IT infrastructure operations including

• Data Center & Server Management
• Network Infrastructure （LAN/WAN/WiFi）

Cloud and Hybrid Infrastructure

End User Computing & Helpdesk Services

Backup, Disaster Recovery & Business Continuity

Ensure high system availability, reliability, and operational efficiency across all sites.

Manage infrastructure upgrades, maintenance, and technology refresh initiatives.

Monitor IT performance and implement continuous improvements.

1. IT Security & Governance

Develop and implement IT security strategies, policies, and best practices.

Ensure cybersecurity protection for company systems, networks, applications, and data.

Lead vulnerability assessments, risk management, and incident response activities.

Ensure compliance with corporate IT standards, global policies, and relevant regulations.

Manage user access control, data protection, and IT audit requirements.

1. IT Information Management

Oversee enterprise data management, information systems governance, and reporting structures.

Ensure proper management of company information assets and documentation.

Support ERP, manufacturing systems, and enterprise applications integration initiatives.

Collaborate with business stakeholders to improve data accuracy and information accessibility.

Leadership & Stakeholder Management

Lead, mentor, and develop the IT team including infrastructure, support, and security personnel.

Manage IT vendors, service providers, and external consultants.

Partner with regional and global IT teams to align local operations with global standards.

Support manufacturing operations by ensuring stable and responsive IT services.

Prepare and manage IT budgets, CAPEX, and OPEX planning.

General Requirements

Bachelor's degree in information technology, Computer Science, Engineering, or related field.

Minimum 10 years of experience in

IT Infrastructure Management

Network & Server Administration

IT Helpdesk & End User Support

IT Security & Information Management

Minimum 5 years in managerial or leadership role.

Strong understanding of enterprise IT infrastructure and cybersecurity frameworks.

Experience working in manufacturing, industrial, or multinational company environment is highly preferred.

Familiar with ERP systems, manufacturing systems, and enterprise applications.

Strong leadership, problem-solving, and stakeholder management skills.

Excellent communication skills in English and Bahasa Indonesia.

Required Skills

Capex Data Data Center Business Continuity Support Access Control Access Management Skills Disaster Recovery Service Providers Protection Accessibility Structures Operations Digital Transformation ERP Compliance Information Systems Data Management Operational Efficiency Stakeholder Management Reliability Availability Infrastructure Manufacturing Risk Management Communication Skills Integration Information Technology Regulations Computer Science Security Vendors Administration Documentation Planning Maintenance Engineering Business Science English Leadership Communication Management