Senior Systems Engineer

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

What is the role

This Senior Systems Engineer will design, implement, support, and optimize technology solutions across client environments, while acting as a technical expert, escalation point, and key contributor to project delivery, solution design, and continuous improvement initiatives.

The following include but may not be limited to the responsibilities of the Senior Systems Engineer

Provide remote support and maintain client systems
Install, configure, upgrade, and repair hardware/equipment
Troubleshoot and resolve hardware, network, and system issues
Gather requirements and recommend suitable technologies
Develop technical designs and documentation
Monitor systems, logs, and manage incidents
Work with vendors and ensure compliance with standards
Support projects, solution design, and infrastructure planning
Provide pre-sales technical input (quotes, proposals)
Act as escalation point and technical SME; mentor juniors
Maintain documentation, automate processes, and improve systems
Keep skills updated and accurately track daily activities
Work Set-up / Work Schedule

Remote

• 8:30am - 5:00pm AEST
• Who we are looking for

Successful candidate must possess

• Bachelor’s degree in computer science, Engineering, or a related field
• Must have 7+ years of experience in systems engineering
• Must have experience in system architecture, including complex solution design and delivery
• Strong problem-solving, communication, teamwork, and leadership skills

Hands-on experience with

Networking: TCP/IP, DNS, DHCP, VLANs, BGP, OSPF, VRRP, SD-WAN

Cloud: Azure, AWS, GCP; Virtualization: VMware, Hyper-V

• Operating Systems & Services: Linux, Windows Server; Active Directory (AD), Group Policy, DNS, Exchange, Microsoft 365
• M365: Azure AD, Entra, Intune, Conditional Access, SharePoint, Teams
• Security: Firewalls, VPNs, identity management

Automation: PowerShell, Python

What we offer

Day 1 HMO + 1 free dependent

Health and Wellness Reimbursement Benefits

Sunlife Group Insurance

Company Salary Loans

• Government contributions
• Assistance with government loan payments
• 13th month pay
• Night differentials pay
• Holiday pay (for hours worked on holidays)

Mandated Leaves

Work equipment provided

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