Client Services Representative (Freshers)

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Job Description and Responsibilities

Interactive Brokers is seeking MBA/Graduate freshers with a finance background and a professional demeanor suitable for interaction with an experienced and active clientele base. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.

Respond to retail and professional clients' inquiries via inbound calls, email and online chat

Obtain a thorough knowledge of products offered by IB on various global exchanges

Assist clients with opening and funding accounts

Show clients how to use different features of the Trader Workstation

Explain margin requirements to clients

Investigate trade issues and order executions

Knowledge of securities regulations impact on customers

Qualifications

Education: University degree (Post Graduation/Bachelors) required

Excellent verbal and written communication skills in English.

Good quantitative/analytical skills

High level of MS Excel skills required

An Enthusiastic/Energetic personality with a positive attitude towards learning more about global financial markets.

Company Benefits & Perks

Competitive salary package.

Performance based annual bonus (cash and stocks).

Group Medical & Life Insurance.

Modern offices with free amenities & fully stocked cafeterias.

Monthly food card & company paid snacks.

Hardship/shift allowance with company provided pickup & drop facility*

Attractive employee referral bonus.

Frequent company sponsored team building events and outings.

• Depending upon the shifts.

**The benefits package is subject to change at the management's discretion.