Career Support Manager (BGC Taguig)

Working Setup

100% Onsite (BGC Taguig)

Work Hours

11PM to 8AM

Responsibilities

Team Leadership: Inspire and guide your team to success by leading, coaching, and nurturing their growth. Set ambitious KPIs, drive performance, and conduct insightful reviews while empowering your team to reach their full potential.

Operations: Lead daily operations with precision, driving placement success, top-notch quality, and peak productivity. Track key metrics, tackle escalations head-on, and continuously refine processes for exceptional results.

Engagement & Account Management: Guide job matching and boost candidate preparedness; nurture strong client relationships; expertly handle escalations; and consistently deliver top-notch service.

Requirements

Bachelor's Degree required (or High School diploma with solid professional experience for at least 5 years)

Excellent English communication

At least 8 years experience in contact center/customer care

At least 3 years tenure in Supervisory role

Proven experience in account management or as a Client Services Manager is required.

US RPO/volume hiring, CRM/ATS use, scaling/startup experience.

Experience managing KPIs, reporting, and operational workflows.

Excellent communication and stakeholder management skills.

Visit website

Expert staffing solutions—trusted, flexible, and efficient

Founded by experts with more than 100 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs.

We offer flexible, efficient and collaborative solutions to any organization. Whatever your staffing requirements may be, you can expect exceptional service from our team.