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Spanish Bilingual Customer Service Representative (Cebu)

Tasq Staffing Solutions, Inc. · Cebu City, Cebu, Philippines, PH · 2 months ago

Start Date: May 4, 2026

Work Arrangement: 100% Onsite (Metro Cebu)

Minimum Qualifications

New curriculum: SHS Graduate, old curriculum: completed at least 2 years in College (4 semesters with no back subjects)

No prior call center experience required!

At least A2 level proficiency in English and Spanish

Job Description

Respond swiftly and accurately to customer inquiries through phone and email, ensuring a seamless experience.

Navigate challenging or sensitive customer concerns with utmost politeness and professionalism.

Play an active role in compiling insightful reports that track customer activity and feedback.

Develop a deep understanding of our products, systems, and the unique needs of our customers.

Warmly address every incoming client help request, making each interaction positive and effective.

Keep detailed records of queries and the steps taken to resolve them, maintaining transparency.

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Expert staffing solutions—trusted, flexible, and efficient

Founded by experts with more than 100 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs.

We offer flexible, efficient and collaborative solutions to any organization. Whatever your staffing requirements may be, you can expect exceptional service from our team.

Headquarters

Cebu City, Cebu, Philippines

Work Location

on-site

Job Category

Customer Support

Application Deadline

Not specified

Job Type

full-time

Experience Level

entry-level

Application Method

Apply via Website

Salary

Not specified

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