Loan Processor (005-0818)

​​Looking for Philippines-based candidates

Job Role: Loan Processor

Compensation range: $1,800 - $2,400 AUD/month (before deductions)

Work Schedule: 9:00 AM – 5:00 PM AEST / 7:00 AM – 3:00 PM PH Time

Note: During daylight saving time (around October to March), the start time would usually shift to 6:00 AM PHT. However, this can be adjusted to 7:00 AM to make it more manageable.

Engagement type: Employer of Record (EOR)

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be hired by the client as a full-time employee with an expectation of exclusivity (not working for other companies). We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home

Who The Client Is: Our client is a boutique advisory firm focused on helping professional service businesses and their clients navigate complex lending needs. They take a highly strategic approach to structuring debt, offering solutions that go well beyond standard lending services.

Role Overview: The Loan Processor manages the end-to-end loan application process, from handover to settlement, ensuring everything is accurate, complete, and submitted on time. They coordinate with lenders, clients, and conveyancers, respond quickly to requests, and keep all systems updated with clear progress tracking. This is a detail-focused, fast-paced role that requires strong ownership, proactive communication, and confidence in using technology and handling phone-based coordination.

Key Responsibilities

The Loan Processor owns the application lifecycle from strategist handover through to post-settlement administration, across all of our business entities and branded/white-label arrangements.

Loan Processing

Receive application handovers from the strategy team and lodge with lenders within 24 hours of receipt
Prepare complete, accurate application packages that minimise lender queries and rework
Respond to all MIR (More Information Required) requests within 24 business hours
Ensure MIR responses are complete and accurate to avoid resubmission
Coordinate with lenders, conveyancers, and clients throughout the application lifecycle
Manage deal progression through Broker Engine with accurate, up-to-date stage tracking and notes
Settlement & Post-Settlement
Coordinate settlement logistics with all parties (lender, conveyancer, client)
Complete post-settlement administration within 10 business days
Ensure all documentation is finalised and filed correctly
Communication & Documentation
Maintain professional, error-free client and lender communications
Log all correspondence and file notes in Broker Engine
Use correct entity branding and email signatures across our different business entities
Provide proactive status updates to strategists at key milestones without being prompted

Phone-Based Coordination

A material part of this role happens over the phone, not email. The right person is confident

picking up the handset to get things moving rather than waiting on an email thread.

Chasing lender BDMs and assessors on outstanding MIRs when a call will resolve it faster

than email

Coordinating with conveyancers on settlement logistics, booking times, and document flow

Occasional direct client calls to clarify documentation, confirm settlement details, or walk through lender requirements

Representing the company professionally to every party on the line a two-minute phone call fixes what three emails cannot

Requirements

Proven experience in mortgage processing, ideally within an Australian mortgage broking environment
Strong knowledge of loan lodgements, lender requirements, and handling MIRs (More Information Required)
Exceptional attention to detail with a track record of delivering accurate, error-free work
Ability to manage a high-volume pipeline independently and meet strict turnaround times
Confident communicator, with experience coordinating with lenders, clients, and conveyancers (including phone-based communication)
Highly proficient in using CRM systems and digital tools; comfortable working with AI-assisted workflows
Proactive, self-driven, and able to identify and resolve issues with minimal supervision
Strong written and verbal English communication skills, with a professional and polished tone

Work Arrangement & Expectations

This is a remote role that will be set up via Employer of Record (EOR) service.

To ensure alignment and transparency, successful candidates will be expected to

• Disclose any existing ongoing roles or client work
• Reflect this engagement on LinkedIn profile

Benefits

Why work with our client?

Exceptional Learning Environment

• Learn from industry-leading systematic processes and proven methodologies
• Direct mentorship from experienced Senior Loan Processor and Strategy team
• Access to comprehensive training programs and lender relationship development
• Exposure to high-value, complex transactions for sophisticated clients

Clear Career Progression

• 90-day pathway to full capacity and autonomy
• Potential advancement to Senior Loan Processor role
• Alternative career paths in settlements management, compliance, or specialized processing
• Professional development support and industry certification opportunities

Premium Work Environment

Remote position based in the Philippines with collaborative Australian team

Access to cutting-edge technology and systematic operational frameworks

Involvement in high-quality client experiences that exceed industry standards

Direct partnership with directors and senior team members

Growth & Impact

Join a fast-growing business with ambitious scaling goals

Your systematic excellence directly contributes to client satisfaction and business success

Opportunity to help establish new industry standards for mortgage processing quality

Potential for increased responsibility and specialized expertise development

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At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.