Executive Assistant

Provide disciplined, behind-the-scenes support to the Director of Revenue. The role is execution-heavy in coordination, scheduling, tracking, and structured communication, with limited direct interaction with major external parties (e.g., payors, banks, vendors). Priorities may shift frequently; the position requires responsiveness, accuracy, and consistent follow-through.

Responsibilities

Coordination & Scheduling

Control the Director’s calendar; schedule recurring revenue cadences (KPI reviews, AR stand-ups, month-end checkpoints).

Arrange meetings with internal stakeholders and, when directed, set meetings for the Director with external parties.

Prepare agendas, pre-reads, supporting files, and talking points; ensure meetings start on time with required materials.

Tracking & Follow-Through

Capture decisions and action items during meetings; assign owners and due dates; maintain trackers until closure.

Maintain dashboards/logs for AR aging, DSO, denials, adjustments, cash receipts, authorization status, and open issues.

Monitor expected vs. actual cash activity; flag variances internally with concise context and required actions.

Documentation & Reporting

Prepare and maintain executive-level notes, summaries, SOPs, and weekly/month-end revenue packets (metrics, trends, variances, next steps).

Produce clean spreadsheets and slides from data exports (pivots, lookups, filters, data validation).

Keep version-controlled, audit-ready folders for contracts, fee schedules, payor rosters, and related artifacts.

Communication Boundaries

Conduct templated, limited external communication only when instructed (e.g., confirmations, scheduling).

Route negotiations, escalations, and substantive external matters to the Director; provide briefing materials and context.

Maintain professional internal communication standards (clear, concise, action-oriented).

Process & Controls

Maintain and periodically refine meeting templates, trackers, SOPs, and filing structure.

Support audit readiness by ensuring documentation is complete, current, and retrievable.

Surface blockers early with a proposed next step or decision request.

Qualifications

3+ years supporting senior leadership in finance, revenue cycle, or operations-focused EA roles.

Financial literacy with practical comfort in AR concepts (aging buckets, DSO, denials/appeals, write-offs, EFT/ERA).

Advanced Excel/Google Sheets (pivots, XLOOKUP/VLOOKUP, conditional logic); proficient in Word/Docs and PowerPoint/Slides.

Strong written communication; high attention to detail; consistent deadline execution.

Tools

Microsoft 365 and Google Workspace.

Task/issue trackers (e.g., Asana/Trello/ClickUp) as assigned.

EMR/RCM reporting exports; payer and banking portals (primarily for document retrieval, scheduling, and reference).

Requirements

This is a full time role

Up to $6/hr

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Remote Raven is a staffing remote agency specializing in connecting businesses, all over the world., with highly educated and skilled remote professionals, or "Ravens," primarily based in the Philippines.

The company provides tailored solutions to meet diverse client needs, ranging from administrative support and accounting to specialized roles like digital marketing and graphic design, as long as the work can be done remotely.