Senior Insight Manager

Careers at {"@context":"http://schema.org","@type":"JobPosting","datePosted":"2025-12-05T02:32:15+00:00","description":"\u003ch1\u003eSenior Insight Manager\u003c/h1\u003e\u003cp\u003e\u003cstrong\u003eDepartment: \u003c/strong\u003eClient Teams\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eEmployment Type: \u003c/strong\u003ePermanent - Full Time\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocation: \u003c/strong\u003eSingapore\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eReporting To: \u003c/strong\u003eDaniel Teixeira\u003c/p\u003e\u003cbr\u003e\u003c/br\u003e\u003ch3\u003eDescription\u003c/h3\u003e\u003cdiv\u003eThe Senior Insight Manager fully manages client projects and helps companies to listen to and collaborate with their customers, based on Human8’s innovative research methods. The key role of the Senior Insight Manager is to manage complex quantitative/ qualitative/ community research projects, with a senior member of the company overseeing the work. Also included is project lead for routine or simple research projects and assisting in the development of junior staff. \u003c/div\u003e\u003cdiv\u003e \u003c/div\u003e\u003cbr\u003e\u003c/br\u003e\u003ch3\u003eResponsibilities\u003c/h3\u003e\u003cdiv\u003e\n\u003cstrong\u003eProject Management \u003c/strong\u003e \u003c/div\u003e\u003cul\u003e\n\u003cli\u003eThe Senior Insight Manager is a project management specialist. \u003c/li\u003e\n\u003cli\u003eActively manages complex projects (e.g., multinational, multi methodology, etc.) with light direction from seniors. \u003c/li\u003e\n\u003cli\u003eThe point of escalation for junior consultants. \u003c/li\u003e\n\u003cli\u003eShares expertise with others and can delegate to junior colleagues. \u003c/li\u003e\n\u003c/ul\u003e\u003cdiv\u003e \u003c/div\u003e\u003cdiv\u003e \u003c/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eActivity Design \u003c/strong\u003e \u003c/div\u003e\u003cul\u003e\n\u003cli\u003eThe Senior Insight Manager is an independent researcher (content manager) who can design all types of activities to a high standard (e.g., get valuable feedback from clients and Beacon). \u003c/li\u003e\n\u003cli\u003eShares expertise with others and can delegate to junior colleagues. \u003c/li\u003e\n\u003cli\u003eFor more complex activities, the Senior Insight Manager plays a more active role in supporting the team. \u003c/li\u003e\n\u003c/ul\u003e\u003cdiv\u003e \u003c/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eAnalysis and Reporting \u003c/strong\u003e \u003c/div\u003e\u003cul\u003e\n\u003cli\u003eThe Senior Insight Manager is an independent researcher (content manager) who adds value through commercially astute and impactful conclusions and recommendations, with light direction from seniors. \u003c/li\u003e\n\u003cli\u003eConsistently, delivers high quality outputs, that receive positive client and Beacon feedback. \u003c/li\u003e\n\u003cli\u003eShares expertise with the junior consultants. \u003c/li\u003e\n\u003c/ul\u003e\u003cdiv\u003e \u003c/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eSolution Design \u003c/strong\u003e \u003c/div\u003e\u003cul\u003e\n\u003cli\u003eThe Senior Insight Manager can independently interpret the information needs of the client on a range of different projects, translating this into overall project design and the right Solutions to use. \u003c/li\u003e\n\u003cli\u003eThe Senior Insight Manager starts guiding others on the design of the right approach, and mainly does that within the areas of building up most of the expertise. \u003c/li\u003e\n\u003cli\u003eThe Senior Insight Manager has a thorough understanding of the bigger part of the Solutions within our portfolio (beyond Primary research) and be able to work with it. \u003c/li\u003e\n\u003c/ul\u003e\u003cdiv\u003e \u003c/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePresenting \u003c/strong\u003e \u003c/div\u003e\u003cul\u003e\n\u003cli\u003eThe Senior Insight Manager regularly and confidently gives impactful presentations to clients, with light support from seniors for the most strategic projects. \u003c/li\u003e\n\u003cli\u003eThe Senior Insight Manager gets positive feedback from colleagues and clients alike. \u003c/li\u003e\n\u003cli\u003eThe Senior Insight Manager is expected to contribute to the design of high impact client workshops / brainstorms and actively participates in delivery. \u003c/li\u003e\n\u003c/ul\u003e\u003cdiv\u003e \u003c/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eAccount Management \u003c/strong\u003e \u003c/div\u003e\u003cul\u003e\n\u003cli\u003eThe Senior Insight Manager is known for having built great client relationships and pass on expertise to junior consultants. \u003c/li\u003e\n\u003cli\u003eIs confident in different client settings. \u003c/li\u003e\n\u003cli\u003eKnows the emotional levers that the clients have and are able to pull them. \u003c/li\u003e\n\u003cli\u003eThe Senior Insight Manager is an interaction management master, in tune with the clients current and financial needs. \u003c/li\u003e\n\u003cli\u003eFocuses on existing clients, getting involved in account planning, assisting review meetings and client outreach to new DMUs. \u003c/li\u003e\n\u003c/ul\u003e\u003cdiv\u003e \u003c/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eGrowth Marketing \u0026amp; Industry Expertise \u003c/strong\u003e \u003c/div\u003e\u003cul\u003e\n\u003cli\u003eThe Senior Insight Manager actively shares, follow-ups and activates sales content. \u003c/li\u003e\n\u003cli\u003eCan call upon and leverages expertise (e.g., sector, solution, etc.) in house. \u003c/li\u003e\n\u003c/ul\u003e\u003cdiv\u003e \u003c/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eCommercial Management \u0026amp; Business Development \u003c/strong\u003e \u003c/div\u003e\u003cul\u003e\n\u003cli\u003eThe Senior Insight Manager actively works on professional profiling and commercial skill set, connecting better with different clients. \u003c/li\u003e\n\u003cli\u003eHas broad knowledge and understanding of the full portfolio and can independently interact with clients about it. \u003c/li\u003e\n\u003cli\u003eThe Senior Insight Manager actively looks to develop the business we have with a client, by making new contacts at the client side. \u003c/li\u003e\n\u003cli\u003eCan design proposals for simple projects (focus on Primary research) and supports seniors for the more complex proposals (e.g., programmes, structural, etc.). \u003c/li\u003e\n\u003cli\u003eAssists with competitive client pitches. \u003c/li\u003e\n\u003cli\u003eShows the clients how to deliver against their needs. \u003c/li\u003e\n\u003c/ul\u003e\u003cdiv\u003e \u003c/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eAdditional responsibilities \u003c/strong\u003e \u003c/div\u003e\u003cul\u003e\n\u003cli\u003eIn addition to the day-to-day tasks, The Senior Insight Manager identifies and begins to develop expertise in a specific area(s) - examples may be an Activity, Solution, industry sector, management etc. \u003c/li\u003e\n\u003cli\u003eThe Senior Insight Manager may be asked to start coaching 1 (maybe more) junior consultant. \u003c/li\u003e\n\u003cli\u003eStrikes the right balance between being a colleague, friend, and coach. \u003c/li\u003e\n\u003cli\u003eHelps the coachees to consistently deliver high quality work, gets positive feedback from colleagues and clients alike. \u003c/li\u003e\n\u003cli\u003eHelps the coachees feel empowered and encourages them to take control of their career. \u003c/li\u003e\n\u003cli\u003eSpots any burnout / fatigue before it is an issue and is a positive role model of this. \u003c/li\u003e\n\u003cli\u003eThe Senior Insight Manager conducts performance reviews and guides them through their career path. \u003c/li\u003e\n\u003cli\u003eUpon request, gets involved in the brainstorming, creation, and delivery of internal training, with support from the Learning \u0026amp; Development manager. \u003c/li\u003e\n\u003c/ul\u003e\u003cbr\u003e\u003c/br\u003e\u003ch3\u003eSkills, Knowledge \u0026amp; Expertise\u003c/h3\u003e\u003cdiv\u003eTo excel in this role, The Senior Insight Manager should possess the following: \u003c/div\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eReport Writing\u003c/strong\u003e: Ability to communicate complex research findings effectively, and in English. \u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLeadership\u003c/strong\u003e: Motivate and guide the team, build trust, and ensure project success. \u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProposal Writing\u003c/strong\u003e: Craft compelling proposals for funding and project management. \u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eStatistical Software Knowledge\u003c/strong\u003e: Familiarity with tools like SPSS etc. \u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProblem-Solving\u003c/strong\u003e: Address challenges promptly to keep projects on track. \u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAnalytical Skills\u003c/strong\u003e: Interpret data and provide meaningful insights. \u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBudgeting\u003c/strong\u003e: Manage project budgets efficiently. \u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePresentation Skills\u003c/strong\u003e: Convey research results to stakeholders. \u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEducation level: \u003c/strong\u003eA bachelor's degree in relevant field (e.g. psychology, social studies, policies, business, etc). \u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExperience: \u003c/strong\u003eAt least 5 years as researcher \u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProven Track: \u003c/strong\u003eDemonstrated success through impactful research projects. \u003c/li\u003e\n\u003c/ul\u003e","employmentType":"FULL_TIME","hiringOrganization":{"@ty [truncated 24 chars]