Personal Injury Case Manager VA

The VA will serve as a Case Manager, acting as the central coordinator for personal injury files (car accidents, slip and falls).

TASKS

• Conducting welcome calls and maintaining regular communication regarding recovery
• Facilitating medical treatment, ensuring compliance with doctor recommendations, and monitoring progress
• Interfacing between the lawyer, injured client, medical providers, and insurance adjusters
• Gathering medical records/bills and organizing the "demand package" for settlement

Requirements

QUALIFICATIONS

• Must have excellent verbal and written English communication skills
• High attention to detail and strong data accuracy
• U.S. insurance claims knowledge
• Understanding reporting for auto or health insurance
• High level of empathy and "Compassion Care" for injured clients
• Paralegal training or experience in personal injury law is preferred
• Familiarity with terminology is preferred (no clinical diagnoses required)
• Experience working directly as or with insurance adjusters (Highly Preferred)
• Open to working night shifts

MINIMUM SYSTEM REQUIREMENTS

PRIMARY SYSTEM

• Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
• Computer Memory/RAM: 8.00 GB
• Computer Operating System: At least Windows 11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature
• Camera: Capable of a clear and crisp video output

BACK-UP SYSTEM

OPTION 1 (BACKUP SYSTEM)

• Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
• Computer Memory/RAM: 8.00 GB
• Computer Operating System: at least Windows 11 64-bit or macOS Ventura
• Headset: Any USB-type headset with noise-cancelling feature (Optional)

OPTION 2 (POWER SUPPLY - UPS)

Must be capable of powering your work station for at least 3 hours
Typically a device with 240Wh or higher will be sufficient
Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

PRIMARY INTERNET CONNECTION

DSL / Fiber Connection - Minimum of 100mb/s contracted

BACK-UP INTERNET CONNECTION

Minimum of 20mb/s (Cell)

RECOMMENDED SYSTEM REQUIREMENTS

PRIMARY SYSTEM

Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
Computer Memory/RAM: 16.00 GB
Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
Headset: Any USB-type headset with noise-cancelling feature
Camera: Capable of a clear and crisp video output

BACK-UP SYSTEM

OPTION 1 (BACKUP SYSTEM)

Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
Computer Memory/RAM: 16.00 GB
Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
Headset: Any USB-type headset with noise-cancelling feature
Camera: Capable of a clear and crisp video output

OPTION 2 (POWER SUPPLY - UPS)

Must be capable of powering your work station for at least 3 hours
Typically a device with 240Wh or higher will be sufficient
Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

PRIMARY INTERNET CONNECTION

DSL / Fiber Connection - Minimum of 500mb/s contracted

BACK-UP INTERNET CONNECTION

Minimum of 20mb/s (Cell or wired)

Benefits

RATE AND REWARDS

Starting rate is $800 (USD) monthly

Employment Type: Independent Contractor

Free Training

Paid Time Offs

HMO Coverage

Optical Rewards

Performance-Based Increase

Permanent Work From Home

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Global Medical Virtual Assistants is one of the Philippines’ leading virtual assistant companies that shelter Filipino healthcare and corporate professionals who want to work from home. Founded by Beth Raboin, our organization aims to provide career opportunities for all aspiring Filipino professionals who want to pursue jobs that develop and maintain the continuity of their professional practice in the healthcare industry.

We partner with growing and well-known healthcare professionals and institutions in the United States, providing globally competitive medical virtual services.