Accounts Receivable Specialist (Billing & Collections)

We're looking for an Accounts Receivable Specialist to own the invoicing, collections, and AR function for an industrial cleaning company that has been serving commercial and industrial clients across the New York tri-state area for over eight decades. This role exists to free up the owner to focus on sales and product development, and that only works if you can run the billing and collections operation independently and without hand-holding.

You will manage invoicing, follow up on outstanding balances, set up new vendors, and work directly inside QuickBooks Online and Monday CRM. You will also be a point of contact for customers calling about billing questions, which means your English communication skills need to be clear, confident, and professional. Experience doing this for a commercial service business is required, not preferred.

Why You'll Want to Join

• You will be paid in USD (bi-monthly: every 15th and 30th)
• Paid Time Off in accordance with company policy
• Observance of Holidays per company guidelines
• 100% remote setup so you can work wherever you're most productive
• Direct impact on cash flow and business operations from day one
• Small team environment where your work has immediate visibility

What You'll Work On

Invoicing and Billing

• Generate and send invoices to commercial and industrial clients accurately and on time
• Maintain organized billing records and ensure invoices reflect correct pricing, terms, and job details
• Support the migration of historical billing data from Workflow into QuickBooks Online
• Keep billing workflows clean, consistent, and up to date inside QuickBooks Online

Collections and AR Management

• Follow up on outstanding invoices and overdue accounts through phone and email
• Manage the full collections cycle from initial follow-up through resolution
• Track aging reports and prioritize collections activity based on account status
• Communicate professionally and clearly with clients to resolve billing disputes and collect balances

Vendor Setup and Administrative Support

• Set up new vendors in QuickBooks Online and maintain accurate vendor records
• Coordinate with the owner on vendor terms, documentation, and onboarding requirements
• Support basic bookkeeping tasks as skill level allows, with potential to take on more over time

CRM and Systems Management

• Maintain accurate records inside Monday CRM alongside QuickBooks Online
• Keep both systems current and flag any discrepancies between platforms
• Support process improvements as the business scales toward higher volume

What You Bring

Proven experience handling invoicing, billing, and collections specifically for a commercial service business
Direct industry background in commercial cleaning, field service, trades, or a similar service environment
Strong proficiency in QuickBooks Online including invoicing, AR management, and vendor setup
Clear, professional English communication skills both written and spoken, customer phone calls are part of this role
High attention to detail and a track record of following through on outstanding balances without being managed
Comfort working independently in a small business environment where you own your function
Familiarity with CRM tools, Monday CRM experience is a plus
Self-directed and organized with the ability to manage multiple open accounts simultaneously

Nice to Have

Experience supporting a commercial cleaning, field service, or trade business at a deeper level beyond basic familiarity
Basic bookkeeping experience beyond AR and collections
Familiarity with data migration or transitioning billing records between platforms

How to Apply

Please include

Your updated resume

A short Loom video (1 to 2 minutes) introducing yourself, describing your experience handling invoicing and collections for a commercial service business, and explaining how you manage overdue accounts from first follow-up through resolution

Only candidates who submit a Loom video will be moved to the next step of the hiring process.

If you are organized, dependable, and comfortable owning the full billing and collections cycle for a commercial business without needing step-by-step direction, this role gives you direct ownership and real impact inside a business that has been built on trust and reliability for over eighty years.

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients

Initial Application - Submit your application and complete our prequalifying questions

Video Introduction - Record an video introduction to showcase your communication skills and work experience

Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)

Recruitment Interview - Initial screening with our talent team

Executive Interview - Meet with senior leadership to discuss role alignment

Client Interview - Final interview with the client team you'd be supporting

Background & Reference Check - Professional reference verification

Job Offer - Successful candidates receive a formal offer to join the team

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.

Visit the company's website for more information

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