Customer Service Assistant - Part-time (Kowloon Bay Store)

Your Purpose

As a Customer Service Assistant, you will support our users in the checkout and service desk area — ensuring a fast, smooth, and helpful experience every time.

What You’ll Be Doing

• Greet users and assist with purchases
• Process payments, returns, and answer simple queries
• Prepare Click & Collect and online orders
• Help with product exchanges and size suggestions
• Support your team during busy weekends and holidays

Requirements

Who You Are

• Enjoy helping people and solving everyday problems
• Responsible, polite, and detail-focused
• Able to work at least 2 shifts per week, including one weekend
• No prior experience required — training will be provided
• Experience in customer service or retail can be helpful but not required
• Basic knowledge of sports products or involvement in sports activities is welcomed
• Any sports certifications or training (e.g., coaching, fitness instruction) are a positive addition

Benefits

Why Join Us?

Flexible working hours

Sport allowance and staff discount

Energetic team and meaningful work

A place to grow and build confidence

Join the Sport Service Team

If you like people and like sport — this is for you!

Apply now and be part of something active.

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Decathlon Hong Kong｜Move People Through the Wonder of Sports

We are a team of sports lovers, teammates, and entrepreneurs united by purpose. At Decathlon Hong Kong, our mission is simple yet powerful — Move People Through The Wonders of Sport.

We’re here to bring sports closer to everyone in Hong Kong — by designing, selecting, and delivering innovative, sustainable, and affordable sports products and services. From retail to digital, from our teammates to our communities, we believe sport builds a better, healthier, and more connected society.

Our culture is built on trust, autonomy, and growth. We offer our teammates space to take ownership, grow with purpose, and play an active role in shaping our future. If you love sport and want to make a meaningful impact — you’ll feel right at home.