MIS executive with MS access -Bangalore

One of the most admiring learning solutions companies in India and Africa, providing end to end new age learning solutions to 400+ Corporate clients across this region.

We have over 3,000 learning and development specialists and their domain expertise in across 21 industry verticals.

In terms of accolades, we have one Brandon Hall Gold Award for best unique sales training program in 2021, we are one of top 11 among India's great places to work in, 2019.

Job Description

Roles And Responsibilities

Develop and maintain daily, weekly and monthly operational analysis as it relates to volume, efficiencies, cycle time, quality, and service

Report on operational metrics, conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format

Create and maintain daily operational scorecards to track and report on KPIs; assist in volume forecast and capacity planning as needed

Provide support and maintenance to existing management information systems (MIS).

Generate and distribute management reports in accurate and timely manner

Develops MIS documentation to allow for smooth operations and easy system maintenance

Provide recommendations to update current MIS to improve reporting efficiency and consistency

Perform data analysis for generating reports on periodic basis

Develop MIS system for customer management and internal communication

Provide strong reporting and analytical information support to management team

Generate both periodic and ad hoc reports as needed

Understand customer problems and provide appropriate technical solutions

Analyze business information to identify process improvements for increasing business efficiency and effectiveness.

Participate in cross-functional meetings to resolve recurring customer issues.

Establish a strong relationship with Team Managers and management through a demonstration of industry knowledge and of the business issues at hand

Analyze current business processes and make recommendations for improvements

Maintain thorough understanding of data and information resources

Maintain a status on all projects and proactively communicate with management and customers

Qualifications

• Experience required: 2-4 Years
• Any graduate
• Analytical experience required
• Strong ability to analyze raw data, draw conclusions, and develop actionable recommendations
• Sound business decision-making ability
• Ability to handle multiple projects simultaneously
• Ability to communicate with people of various technical and business backgrounds

Additional Information

All your information will be kept confidential according to EEO guidelines.