Sports Sales Advisor - Full-time (Mong Kok Store)

Your Purpose

As a Sports Sales Advisor, you’re not just selling — you're delivering sport experiences. You take care of our users before, during, and after their purchase by being a sports expert, a service ambassador, and a problem solver.

What You’ll Be Doing

Understand user needs and offer personalized sport advice

Manage layout, stock, pricing, and display in your sport zone

Handle Click & Collect, Buyback, Rental and other omnichannel offers

Monitor and adjust KPIs (sales, NPS, layout score, shrinkage)

Work closely with your teammates during store operations (replenishment, delivery, etc.)

Solve user issues proactively and escalate when needed

Be a Decathlon ambassador — online and offline!

Requirements

• Friendly, calm, and solution-focused in your approach
• Good communication skills and enjoy working with people
• Detail-oriented, reliable, and accurate in handling systems and processes
• Flexible availability, including weekends and public holidays
• Experience in customer service or retail can be helpful but not required
• Basic knowledge of sports products or involvement in sports activities is welcomed
• Any sports certifications or training (e.g., coaching, fitness instruction) are a positive addition

Benefits

Why Join Us?

We believe in growing together. Here's what you’ll enjoy as a Decathlon teammate

• Performance Bonus based on your team’s results
• Staff Discount on all Decathlon products
• Monthly Sports Allowance to support your active lifestyle
• Health Insurance Coverage (medical & dental)
• Birthday, Wedding allowance, and Paid Annual Leave
• MPF + Company Shareholding Scheme
• Continuous training and career development, locally and globally

Make Sport Your Everyday Job

If you're ready to connect your passion with purpose — apply now and start your Decathlon journey!

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Decathlon Hong Kong｜Move People Through the Wonder of Sports

We are a team of sports lovers, teammates, and entrepreneurs united by purpose. At Decathlon Hong Kong, our mission is simple yet powerful — Move People Through The Wonders of Sport.

We’re here to bring sports closer to everyone in Hong Kong — by designing, selecting, and delivering innovative, sustainable, and affordable sports products and services. From retail to digital, from our teammates to our communities, we believe sport builds a better, healthier, and more connected society.

Our culture is built on trust, autonomy, and growth. We offer our teammates space to take ownership, grow with purpose, and play an active role in shaping our future. If you love sport and want to make a meaningful impact — you’ll feel right at home.