Online Shop & Customer Relations Traineeship

Lomography

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Online Shop & Customer Relations Traineeship

On-site

Wien, Wien, Austria

€550 - €550 per month

Online Shop & CS

Work in the heart of Vienna and contribute to the Lomography legacy and interact with a large community of creative individuals. Enjoy full-time employment opportunities at the end of the traineeship!

Job details

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Job description

Lomography is looking for a committed, motivated, organized, photography enthusiast having a way with people and an interest for e-commerce who is not afraid of pitching in where it’s needed. You will have the opportunity to work with our multi-cultural teams from around the world and will be able to work on many different tasks with sales and creative teams at our Vienna office.

As an intern for the Online Shop & LomoLAB team at Lomography, your duties will include

Help managing day-to-day operations of the online shop including customer support & order processing
Help managing returns, exchanges and refunds from direct channel customers
Assist in product testing and shootings with our in house photo and video teams
Help to optimize product and category pages
assist the LomoLAB team with film development and scanning tasks during busy times in the lab
Job requirements
Very good communication skills
Fluent in English – any additional language is a plus
Good camera / photography knowledge
Well organized, detail oriented & curious to explore new fields of work
Excellent computer skills including Microsoft Office
Focused on solutions, happy to search for workarounds
Proactive and independent working style, open minded personality
Experience in customer service, retail, blogging, copy writing, magazine editing or alike is an extra plus

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