Chief Support Services Officer (CSSO)

Talents Tide is looking for a Chief Support Services Officer (CSSO) on behalf of its client in Dubai. This is a critical executive leadership role within a well-established group of companies, requiring a highly experienced professional with a strong background in managing shared services across complex, multi-entity organizations.

The successful candidate will be responsible for overseeing group-wide support functions, ensuring alignment with business strategy, governance frameworks, and operational excellence. This role will work closely with subsidiary CEOs and senior leadership teams to drive performance, efficiency, and value creation across the organization.

Key Responsibilities

Lead and manage all shared services functions across the group (HR, Finance, Procurement, IT, Administration)
Drive strategic planning, operational efficiency, and performance improvement initiatives
Oversee P&L performance and ensure strong financial and operational governance
Partner with subsidiary CEOs to support business performance and alignment with group objectives
Act as a key member of executive committees, including Nomination & Remuneration Committee (NRC) and performance committees
Establish and strengthen governance frameworks, policies, and procedures
Support organizational transformation, restructuring, and growth initiatives

Requirements

Proven executive leadership experience within large, diversified group structures

Strong expertise in shared services and corporate functions

Solid background in P&L management, governance, and performance oversight

Experience engaging with boards, committees, and senior stakeholders

Excellent leadership, communication, and stakeholder management skills

Strategic thinker with the ability to operate at both executive and operational levels

This is a high-impact opportunity for a senior leader to play a key role in shaping and driving the support services function within a dynamic organization.