MicroSourcing · Pasay City, Philippines, PH · 2 months ago
Review and validate high volumes of cardholder applications using the Avetta Connect web-based platform.
Audit uploaded files and supporting documentation to approve, reject, or return applications based on specific client scopes.
Execute back-office data entry and processing tasks with a focus on maintaining a high daily throughput.
Identify and escalate technical system issues that impact productivity or quality through the proper leadership channels.
Support client reporting requirements by providing accurate data extracts and status updates on pending applications.
Proven ability to work swiftly and efficiently to handle a high volume of pending data and document processing.
Highly adaptable mindset with the ability to pivot and learn changes in procedures or client requirements with ease.
Exceptional attention to detail and the mental stamina to perform repetitive processes with consistent accuracy.
Full flexibility to work on shifting schedules, including potential nights, weekends, and holidays.
Strong proficiency in navigating web-based SaaS applications and digital document management systems.
Prior experience specifically using the Avetta Connect platform or similar vendor management software.
Background in "Know Your Customer" (KYC) or compliance-based document verification (e.g., ID checks, certifications).
Basic proficiency in Microsoft Excel for tracking personal productivity and processing metrics.
Previous experience in a high-pressure BPO or shared services back-office environment.
Strong communication skills for documenting reasons for application rejection or further information requests.
Headquarters
Pasay City, Philippines
Work Location
on-site
Job Category
Data Entry
Application Deadline
Not specified
Job Type
full-time
Experience Level
Not specified
Application Method
Apply via Website
Salary
Not specified
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