Oxydata Software · Petaling Jaya, Malaysia, MY · 3 months ago
Working Hours: 24x7 monthly rotational shift with monthly roster
Roles & Responsibilities
Work in 24x7 shift environment to handle security incidents and provide L2 support during analysis and investigation
Identify root cause of security incidents
Provide remediation recommendations to customers within agreed SLA
Assist customers during remediation implementation if required
Execute SOC playbooks and knowledge base to minimize incident impact
Perform detailed investigation on infected assets
Escalate critical incidents to 3rd level support team for further analysis
Collaborate closely with support teams for timely resolution
Review 3rd party threat intel feeds and integrate into MSS platforms
Prepare SOC monthly reports based on business requirements
Present monthly reports to customers, highlighting risks and mitigation plans
Support regional L1 Security Analysts by developing SOC playbooks and knowledge base
At least 3 years of experience in SOC and MSS environment
Bachelor's degree in Computer Science / IT / Information Security
Hands-on experience in incident analysis using SIEM platforms like Microsoft Sentinel or IBM QRadar
Hands-on experience in EPP or EDR technologies
Exposure to firewall technologies like Cisco, Palo Alto, Checkpoint, Fortinet
Good understanding of Windows and Linux environments
Basic Linux commands and troubleshooting
Proven Unix experience such as Solaris, Linux, BSD
Knowledge of shell scripting for automation tasks
Good understanding of basic network concepts
At least one cybersecurity certification such as CEH or CHFI
Headquarters
Petaling Jaya, Malaysia
Work Location
hybrid
Job Category
Cybersecurity
Application Deadline
Not specified
Job Type
full-time
Experience Level
Not specified
Application Method
Apply via Email
Salary
Not specified
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