IT Infrastructure Engineer

• To support the successful deployment, maintenance, development, integration, and use of the infrastructure environment and its services
• Provides input into and supports the execution of operations management, service management, environment management, security, and project management methodologies & processes, incident and change control processes, release management, testing, documentation development and maintenance, monitoring, data management, environment maintenance, solution enhancements, and solution development.
• Identifies, understands, and plans for organizational and human impacts of systems, and ensures business requirements are properly documented and integrated with existing processes, services, solutions, and skill sets.
• Develops, documents, and revises environment or solution operations procedures, tests, and quality standards and functions.
• Creates and updates communications and incident management activities to streamline ticket resolution.
• Assists or leads the troubleshooting and resolution of issues, such as application, data synchronization, system integration, and performance incidents.

Requirements

Qualifications

Minimum 6 months to 1 year of professional experience

Strong analytical and planning skills

Good communication and presentation skills

Excellent problem-solving skills

Bachelor's degree in computer science or engineering

Ability to resolve technical problems and innovate more efficient use of IT resources.

Basic knowledge or familiarity with IBM AS400 is a MUST

Willing to work on a shifting schedule (8 hours of work and 5 days a week)

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