Service Delivery Manager

Conducting project scope from the Client and Internal Management.

Building project plans and statements of work.

Tracking the project status and report to Client and Internal Management

Managing tasks, milestones, and goals.

Delivering projects on time and on budget.

Ensuring customers' satisfaction from project initiation until project closure

Leading the overall delivery management of each project under within the managed portfolio ensuring such are delivered on-time, on-budget, and on-scope.

Creating and managing the detailed timeline for project execution and ensures that resources are always aligned with such

Optimizing utilization of available resources to deliver project activities within the required timeframes and agreed quality and scope.

Identifying, monitoring, and managing project risks, issues, dependencies, critical paths, and action plans until project implementation and closure

Proactively managing changes in project scope, identify potential crises, and devise contingency plans.

Requirements

Qualifications

• Minimum of 5+ years of experience with project management
• Strong analytical and planning skills
• Good communication and presentation skills
• Excellent problem-solving skills
• Project management knowledge and/or experience is a MUST
• Experience with SDLC methodologies
• Experience in banking of fintech is a MUST
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