Virtual Admin Assistant (Data & Marketing)

Client Summary

Our client is Australia’s leading publication covering technology, innovation policy, and the future of industry. We are passionate about fostering informed discussion and decision-making through high-quality journalism, events, and strategic communications.

Role

We’re seeking a proactive, detail-oriented Virtual Admin Assistant to support our client. This role spans CRM and data management, marketing administration, reporting, and operations support. It’s ideal for someone with strong business acumen, tech-savviness, and the ability to collaborate with a wide range of stakeholders.

Responsibilities

CRM, CMS & Data Management
Maintain and clean CRM records (remove bounces/duplicates, enrich contact details)
Build targeted marketing and stakeholder lists to support campaign activity
Manage and update CMS content (including manual processes as needed)
Collate and sort data from platforms such as Harvest, ASX announcements, and grant hubs
Organise and clean SharePoint folders and editorial image libraries
Reporting & Finance Support
Track and follow up on overdue Stripe subscription invoices
Set up and maintain Harvest projects; generate basic reports on usage
Support monthly reporting activities for retainer clients
Assist in data analysis for sponsored content and advertising reports
Content & Marketing Admin
Post approved content across social media platforms
Coordinate transcription of interviews and podcasts
Manage podcast uploads (Podbean, WordPress), and archive audio files to SharePoint
People & Operations
Provide diary management support to senior executives
Coordinate onboarding/offboarding for new and departing staff

Requirements

Experience & Skills
Previous experience in an administrative, operations, or marketing support role
Comfortable using tools like CRM platforms, CMS (e.g. WordPress), Harvest, Stripe, SharePoint, and social scheduling tools
Strong data handling skills – able to clean, sort, and interpret information

Attributes

• Proactive and highly organised with a sharp eye for detail
• Professional communication skills, including when working with senior stakeholders
• Sound judgement and ability to manage sensitive information
• Reliable, responsive, and flexible to meet evolving business needs

Benefits

• 13th Month Pay
• HMO
• Leave Benefits

If you possess the required skills and are eager to contribute to our team's success, we encourage you to apply for this exciting opportunity. Apply now!

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