Service Now Jr. Lead Consultant

Work Schedule: Morning Shift

• Work Setup: Hybrid (3x onsite per week) | Makati
• Eligibility: Open to local and expat candidates currently residing in the Philippines

Responsibilities

Unit test cases
JAVA Script, etc.) Will be essential
Platform following best development practices
Support other developers in their work to integrate existing systems with Service Now
Strong hands-on ServiceNow implementation or development experience with minimum 3 full cycle implementation of ITSM (Incident, Problem, Change), Asset, CMDB, ITOM
Creating technical design document and writing

Knowledge in Web Technologies (XML, HTML,

ServiceNow implementation of HRSD/CSM module

Requirements

Candidate should have the ability to perform in a dynamically changing environment

Should have prior working experience in ServiceNow platform

Service Now Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting.

Ability to work under pressure and handle crunched timelines

Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work

Must-Have Certifications

Certified System Administrator (Desired)

ITIL Certifications (desired)

Other Service-Now Certifications (Preferred)

4 to 7 years of IT Industry experience

Minimum 3 years of implementation/customization experience on ServiceNow

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