Accounts Payable (Utilities Lead)

We seeking a detail-oriented and proactive Accounts Payable, Utilities Lead to manage our robust list of utility accounts across multiple entities. This role is critical in ensuring the accuracy of our financial records, managing significant asset deposits, and maintaining strong relationships with our service providers. The ideal candidate thrives on investigating anomalies, mastering complex reconciliations, and delivering accurate, high-quality data in a fast-paced environment.

Key Responsibilities

As the Utilities Lead, you will be the primary subject matter expert for all utility-related financial activities, focusing on accuracy, timeliness, and process efficiency.

• Account Management:

o Establish and set up new utility accounts with utility providers across various regions.

o Proactively follow up with providers regarding missing bills to prevent service interruptions.

o Research and resolve payment discrepancies or billing issues.

• Financial Reporting & Month-End:

o Post correcting journal entries to ensure general ledger integrity.

o Reconcile the utility deposit asset account monthly.

o Review general ledger data to identify missing expenses and book necessary accruals.

• Analysis & Problem Solving:

o Audit utility invoices for large or unexpected cost fluctuations, investigate root causes and resolve errors.

o Identify data anomalies, research root-causes of issues, and implement solutions.

• Communication & Support:

o Respond to internal and external inquiries with a high sense of urgency (within 24–48 hours).

o Collaborate with the broader Accounts Payable team to assist with data review and corrections.

o Support the finance department with ad-hoc requests and special projects as needed.

o Audit utility invoices for large or unexpected cost fluctuations, investigate root causes and resolve errors.

o Identify data anomalies, research root-causes of issues, and implement solutions.

Requirements

• 2+ years of relevant Accounts Payable or general accounting experience.
• Previous experience working with multi-entity operations is required.
• Proficiency in Sage or similar mid-to-enterprise level accounting software is a significant plus.
• Strong Excel skills (vlookups, pivot tables, and data formatting).

Skills, Abilities & Competencies

• Attention to detail
• Strong problem-solving acumen with the ability to spot trends and anomalies in large datasets.
• Ability to multitask while prioritizing a heavy daily workload.
• Ability to communicate clearly and succinctly with both internal stakeholders and external utility partners.
• Highly responsive and dependable, with a commitment to meeting strict deadlines.

Benefits

HMO with 1 free dependent upon hire

Life Insurance

• 20 PTO credits annually
• VL and SL cash conversion

Annual Performance-Based Merit Increases and Employee Recognition

Great Company Culture

Career Growth and Learning

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SuperStaff is a comprehensive outsourcing solutions provider offering call center services offshore in the Philippines, nearshore in Colombia, and onshore in the United States.

Initially a captive market for its mother company, servicing the health and biopharma sectors for decades, SuperStaff diversified internationally. Three years ago, we managed to grow in size and expand our service portfolio. As we gain competencies in multiple industry verticals, we extend our clout in servicing start-ups and Forbes-ranked enterprises with back-end support and transformative BPO solutions.