Wholesale Accounts Admin Specialist

We are looking for a detail-oriented Wholesale Accounts Admin Specialist with hands-on experience managing backend operations for major retailers such as Dick’s Sporting Goods, Walmart, Target, and other big box accounts.

Scope of the Role

The Wholesale Accounts Admin Specialist will manage the administrative and operational processes related to wholesale accounts. This includes purchase order (PO) management, EDI coordination, routing compliance, chargeback prevention, invoicing, deductions reconciliation, and communication with retailer portals and vendor systems.

This role is critical in ensuring operational excellence, accuracy, and on-time fulfillment across high-volume retail partnerships.

Duties and Responsibilities

Manage purchase orders (POs) from big box retailers, including Dick’s Sporting Goods, Walmart, Target, and similar accounts
Process and monitor orders via EDI systems (e.g., SPS Commerce, CommerceHub, TrueCommerce, etc.)
Ensure compliance with retailer routing guides and vendor requirements
Coordinate with 3PLs and warehouse teams to ensure on-time shipping and ASN accuracy
Submit and track Advance Ship Notices (ASNs)
Manage retailer portals (Retail Link, Target Partners Online, Dick’s vendor portals, etc.)
Reconcile invoices, deductions, and chargebacks
Investigate and resolve compliance violations and chargebacks
Maintain accurate documentation for wholesale transactions
Support sell-through reporting and inventory tracking
Communicate with buyer teams and retail operations contacts as needed
Assist with forecasting and replenishment coordination
Maintain internal reporting for wholesale performance metrics

Requirements

3+ years of experience working with wholesale accounts for major US retailers (Dick’s Sporting Goods, Walmart, Target, or similar big box stores)
Strong experience with EDI platforms (SPS Commerce, CommerceHub, TrueCommerce, etc.)
Hands-on experience managing retailer portals (Retail Link, Target POL, etc.)
Deep understanding of routing guides, compliance standards, and chargeback prevention
Experience handling deductions reconciliation and dispute resolution
Strong organizational skills and high attention to detail
Ability to manage high-order volume with accuracy
Experience coordinating with 3PLs and warehouse/logistics teams
Advanced Excel or Google Sheets skills
Strong written and verbal communication skills
Experience in CPG, apparel, sporting goods, or consumer products preferred
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