Customer Experience Associate

Responds to customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution.

Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships.

Support different Channels such as Telegram, Social Media, In-App, Email, and Chat

Provide personalized customer service by responding to the needs of the customers.

Participate in ongoing training and development programs.

Achieve or exceed daily/monthly targets and other key objectives assigned by your Immediate Supervisor.

Adhere to company policies and procedures.

Requirements

At least 6 moths to 1 year of customer service, support, or any client facing roles experience

Strong communication skills (oral and written) in Tagalog and English

Ability to converse in Bisaya is a plus

Amenable to working on a shifting schedule and working onsite

REMINDERS: Please note that the screening process includes Typing Test (35 wpm) and Mock call Assessment.

For all successful applicants, here's what you can expect

• Same day hiring, same day offer
• Free pre-employment medical

Benefits

Why join Angkas?

Freedom of work

Work life balance

Free meal and use of gym

Opportunities for promotion

Start-up environment

Multi-cultural and Agile work environment

Diversified use of technology

Visit the company's website for more information

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