Supply Chain Analyst

Under supervision, coordinate supply chain functions including, but not limited to, communication with customers/suppliers and processing of orders, forecast, RMA’s, billings, invoices and logistics/trade related items. Work with warehouse on daily shipments and inventory control. Maintain customer/supplier accounts and pricing data in SAP. Assist with month end close.

ESSENTIAL FUNCTIONS

Customer service/Inside sales. Order entry, forecast, logistics planning, billing, RMA’s, other defective product related issues. Work with sales managers to coordinate product implementation from trial (PPAP) to mass production. Monitor open backlog and accounts receivable, make collection calls on any past due payments, resolve price discrepancies, short payments/overpayments.

Calculate and process forecast for multiple products. Process trade sales orders and purchase orders to domestic/international suppliers based on customer firm orders.

Process supplier invoices, work with vendor for any discrepancies.

Process daily shipments/related documents and coordinate logistics for/with domestic/international customers and suppliers. Provide shipping instructions and related documents to suppliers/warehouse.

Accurate and timely pricing and parts management in SAP

Processing of trade/operating expense invoices

Assist with month end closing and account (customer/supplier/accrual) maintenance.

File maintenance

New customer/supplier applications

Trade compliance: Assist manager with new part classification/broker maintenance

Inventory control

Occasionally assist with general office duties

EDUCATION, LICENSES, AND/OR CERTIFICATION REQUIREMENTS

Bachelor degree or equivalent years of experience is required

EXPERIENCE AND TRAVEL REQUIREMENTS

2 years of experience in customer service and international operations (preferred in Automotive industry but not required)
Experience and knowledge of SAP, Microsoft Excel, Word and Outlook
International trade (import/export) experience preferred but not required
Less than 10% travel required

SKILLS AND ABILITIES REQUIREMENTS

• Must read, write, and speak English fluently
• Must be a self-starter/proactive to meet customer requirements
• Must have the ability to work independently
• Must be detail-oriented
• Must be able to multi-task
• Must be able to work as a team
• Effective communication, presentation, negotiation, and problem solving skills are required

WORK ENVIRONMENT/POSITION RISKS

• Office work environment
• Occasional travel to supplier, customer, warehouse sites

PHYSICAL AND MENTAL REQUIREMENTS

• Ability to read
• Ability to listen and speak on the phone and in person with or without accommodation
• Ability to reach and move from place to place with or without accommodation
• Ability to sit for long periods of time
• Ability to look at a computer monitor for long periods of time