Vice President of Projects - REMOTE - #35072

As a Vice President of Projects, you will lead and oversee the successful delivery of all project services by driving operational excellence across project management, coordination, engineering, and quoting/design functions, ensuring high-quality execution, client satisfaction, and scalable team performance from project inception through completion.

Company Profile

Our client is a US-based company specializing in cybersecurity, managed and co-managed IT support, risk and compliance, data analytics, and consulting services across major cities including Chicago, Detroit, Las Vegas, Los Angeles, Oakland, Olympia, Phoenix, Portland, Reno, San Francisco, Sacramento, and Seattle. Established in 2003, they excel in empowering small-business clients to maximize their potential with cost-effective enterprise-grade technology solutions tailored to their current and future needs.

Due to their ongoing success, they are on search for Filipino talent offshore and are currently seeking a dedicated and self-directed Vice President of Projects interested in establishing a long-term career with their company.

This opportunity is ideal for individuals seeking to join a company with a defined vision and direction, fostering a culture of teamwork and strong working relationships among its employees.

Duties and Responsibilities

Strategic Leadership

•Lead, mentor, and manage the Project Managers, Project Coordinators, and Head of Project Engineering Team. Drive the strategic direction of ITS’s project services to ensure consistent, high-quality delivery aligned with the company's business objectives

•Collaborate with leadership to shape the vision and goals for the department, ensuring alignment with the broader organizational goals

Project Oversight & Execution

• •Ensure all client projects are delivered on time, within scope, and budget
• •Develop and enforce project management best practices, methodologies, and standards across teams
• •Monitor and mitigate risks to ensure project success, fostering a culture of accountability and continuous improvement

Quoting & Design Desk Oversight

• •Manage the Quoting/Design Desk function to ensure accurate, timely, and efficient project quotes and designs
• •Collaborate with sales and technical teams to provide project scoping, design, and cost estimates
• •Oversee the creation of project proposals that align with client needs and business capabilities

Resource Management & Capacity Planning

• •Lead resource allocation and capacity planning across project teams to ensure optimal utilization of resources
• •Monitor workload distribution and adjust staffing plans to meet project demands and timelines
• •Ensure that resource management practices align with project goals, timelines, and client expectations

Process Improvement & Scalability

• •Identify and implement process improvements to streamline workflows and enhance productivity
• •Foster innovation within the team to drive scalable and repeatable project delivery models
• •Lead initiatives aimed at automation and the use of modern project management tools and software

Client Relations & Service Delivery

• •Serve as a senior point of contact for clients regarding project services
• •Ensure the highest level of client satisfaction by delivering value and maintaining strong client relationships
• •Provide strategic input into customer account strategies to align projects with business outcomes

Team Development

• •Build and develop high-performing teams by recruiting, retaining, and mentoring talent
• •Create career development plans and provide ongoing training to grow internal capabilities

Requirements

Must-have Skills/Qualification

•Bachelor’s degree in business, project management, engineering, or a related field
•At least 10 years of experience in a project management leadership role, ideally within an MSP, IT services, or technology company
•Strong experience managing diverse teams, including project managers, engineers, and support functions
•Experience in resource management and capacity planning
•Deep knowledge of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, Asana, Jira, CW PSA)
•Excellent communication, leadership, and interpersonal skills
•Strong analytical and problem-solving abilities
•Ability to thrive in a fast-paced, client-centric environment

Advantageous Skills/Experience

•Possesses an advanced degree (MBA, MS)
•Proven success in leading project teams within a Managed Services Provider (MSP) environment
•Knowledge of CW PSA projects module
•Proven ability to lead small & medium scale projects, ensuring alignment with business goals, capacity planning of resources

Technical Requirements

A home office set up that meets the following

•A working computer with minimum of 8gb RAM and one of the following

• oWindows 11 with an Intel i5 or i7 (8th generation or newer), or
• oAMD Ryzen 5 or 7 (2000 series or newer), or
• omacOS 12 or newer
• •Stable internet connection with at least 5mbps download and upload
• •A quality headset with noise cancellation feature for meetings
• •A smartphone capable of installing the Microsoft Authenticator app
• •HD webcam
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