Head of AI (AI Systems & Personalizations)

• Head of AI (AI Systems & Personalizations)
• Head of AI (AI Systems & Personalization)

Location: National Capital Region

Work Schedule: Monday to Friday

Senior Manager / Director / Head / AVP

We are seeking an experienced AI executive to lead the strategic adoption and operational scaling of artificial intelligence across a rapidly growing enterprise in the financial services sector.

This role will drive the organization’s end-to-end AI transformation agenda, overseeing the development of scalable AI capabilities that improve customer experience, operational efficiency, risk management, and business growth.

Key Responsibilities

Define and execute the enterprise AI roadmap aligned with business priorities and executive leadership objectives
Lead AI initiatives across multiple business functions including customer operations, risk, revenue generation, digital experience, and shared services
Establish scalable AI infrastructure, governance frameworks, and operational standards for machine learning and generative AI deployment
Oversee AI product incubation and transition successful solutions into enterprise-wide adoption
Drive AI platform modernization including data pipelines, model operations, observability, security, and optimization
Partner with senior stakeholders to identify high-value use cases and measurable business outcomes
Collaborate with external technology partners, vendors, and innovation ecosystems to stay ahead of emerging AI trends

Ideal Candidate

• 10+ years of leadership experience in enterprise technology, AI, or digital transformation
• Strong background in financial services, lending, fintech, or highly regulated industries
• Proven success delivering large-scale AI, machine learning, or generative AI initiatives
• Experience with cloud-based AI ecosystems, data platforms, and operational AI governance
• Strong executive communication and stakeholder management capabilities
• Deep understanding of compliance, model governance, and responsible AI practices

Why Join

• Permanent day shift schedule
• Competitive performance-based incentives
• Comprehensive healthcare coverage from Day 1
• Wellness and mental health support programs
• Career mobility and international exposure opportunities
• Opportunity to shape the future AI strategy of a major enterprise