Digital Shopping Tools Coordinator (South America)

Hybrid: for this position is required to be on site 3x/week

The Role

As Ecommerce PMO – Digital Platforms (GMSA) you will lead the governance and delivery of our Digital Retailing solutions (Shopping Tools) across South America. You will orchestrate initiatives end-to-end with Sales, Marketing, Dealer Network, and IT, ensuring that our consumers can complete more of the shopping journey online in a frictionless, seamless, and omni-channel way, always keeping our dealer network at the center of the process.

What you will do (responsabilities)

• Lead the E-commerce PMO (Shopping Tools & Click Drive) for South America
• Manage project portfolio, ensuring delivery within scope, timeline, and budget
• Develop scalable, consumer-centric digital solutions to enhance the online shopping journey
• Ensure governance, prioritization, and alignment across stakeholders (Business, IT, dealers, and partners)
• Drive integration between regional and global teams, adapting solutions to local markets
• Track performance and KPIs, driving continuous improvement
• Simplify processes, remove blockers, and ensure execution in complex environments
• Location: São Caetano do Sul/SP

Your skills and abilities (required qualifications)

Bachelor’s degree in Business, Marketing, IT, Engineering, or related fields

Fluency in Portuguese and English (Spanish is a plus)

Experience in E-commerce and/or Digital Product/Program Management

Strong knowledge of digital ecosystems (e-commerce platforms, CRM, analytics, integrations)

Experience with omnichannel journeys (O2O) or retail/dealer networks is a plus

Proven ability to manage multiple projects, with strong prioritization and risk management skills

Excellent communication and stakeholder management skills, including senior and global teams

Analytical, data-driven mindset with strong problem-solving skills

Experience in cross-functional and multicultural environments is a plus

#LI-AS

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

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Why Join Us

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We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

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