People Operations Lead - Admin and Purchasing

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple.

About the job: This role will be part of the People Operations / HR team and will oversee the organization’s administrative operations and procurement activities. This role ensures cost-efficient purchasing, effective vendor management, and seamless delivery of administrative support services such as travel arrangements, asset management, and office operations. The position requires a balance of strategic sourcing, negotiation skills, and hands-on administrative execution.

What You'll Do

Facility Operations & Maintenance
Oversee daily operations of office facilities to ensure a safe, clean, and functional work environment
Coordinate preventive and corrective maintenance for office equipment, utilities, and infrastructure
Liaise with building management for repairs, maintenance schedules, and facility-related concerns
Monitor utilities (electricity, water, internet) and ensure uninterrupted operations
Procurement & Vendor Management
Manage vendor relationships, ensuring service quality, compliance, and cost efficiency
Conduct price comparisons, supplier benchmarking, and market research to support decision-making
Negotiate contracts, pricing, and service-level agreements (SLAs) with suppliers
Monitor vendor performance and resolve issues related to delivery, quality, or service
Purchasing & Sourcing
Oversee purchasing of office supplies, equipment, and operational materials
Ensure timely sourcing of materials and services aligned with business needs
Implement cost-saving initiatives and recommend procurement strategies
Maintain accurate records of purchases, contracts, and supplier databases

Administrative Operations

Supervise daily administrative functions, including office management and facility coordination
Manage company assets, supplies, and inventory tracking
Oversee phone plan subscriptions, renewals, and vendor coordination
Coordinate business travel arrangements (flights, accommodations, itineraries, etc.)
Ensure compliance with internal policies and administrative procedures
Process Improvement & Compliance
Develop and improve procurement and administrative processes for efficiency and cost control
Ensure compliance with company policies, audit requirements, and regulatory standards
Prepare reports on procurement spending, vendor performance, and cost savings
Team & Stakeholder Management
Act as the main point of contact for internal stakeholders regarding admin and purchasing needs

What We Seek

• Strong negotiation and vendor management skills
• Experience in contract management and supplier evaluation
• Proficient in MS Office and procurement systems/tools
• Strong organizational, problem-solving, and decision-making skills
• Excellent communication and stakeholder management abilities

What You'll Need

Bachelor’s degree in Business Administration, Supply Chain Management, or any related field

At least 3–5 years of experience in procurement, purchasing, or administrative roles, with supervisory experience preferred

Certification in Lean Six Sigma (CLYSSB) is preferred but not required

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.