Global Finance Operations Manager – CMA & RTR

Job Summary

The Global Finance Operations Manager will oversee end-to-end Customer Marketing Agreements (CMA) within the Record-to-Report (RTR) function. This role is responsible for ensuring accurate financial reporting, strong governance, and efficient operations across accruals, provisions, and customer settlements. The position also plays a key leadership role in driving operational excellence and supporting a global shared services environment.

Key Responsibilities

• Lead and manage the CMA team, ensuring alignment with global RTR and finance objectives
• Oversee end-to-end CMA processes including accruals, provisions, billing, and settlements
• Ensure accuracy and timeliness of financial reporting and month-end close activities
• Review reconciliations for accruals, payments, and balance sheet accounts
• Strengthen financial controls and ensure compliance with SOX and internal policies
• Manage customer agreements lifecycle including documentation, approvals, and governance
• Partner with Credit and Collections teams to reduce aged receivables and resolve disputes
• Drive operational efficiency, standardization, and continuous process improvements
• Collaborate with global stakeholders to ensure alignment of finance operations
• Support audits (internal and external) and ensure readiness of documentation

Qualifications

Bachelor's degree in Finance, Accounting, or related field

Strong experience in RTR, financial reporting, and shared services

Proven leadership experience managing finance operations teams

Deep understanding of accruals, reconciliations, and financial controls

Experience in ERP systems (SAP preferred)

Strong stakeholder management and communication skills

Ability to work in a fast-paced, multinational environment

Competitive benefits and variety of allowances

Health insurance

Medical benefits

And many more!