Application Support Engineer

The Candidate will be responsible to ensure all the applications systems remain in good working order.

The Candidate is expected to take on support of new application systems when they become operational.

The Candidate is expected to diligently perform routine checks and to escalate to the Project Manager should any anomaly be detected. The Candidate should show the initiative to alert and troubleshoot together with other system engineers, database administrator (DBA) and outsourced vendors

The Candidate is expected to follow through every issue / problem to closure, and complete the necessary documentation

The Candidate is expected to interface with the helpdesk agents, end-users, integrated applications support teams and external vendors during application support and problem resolution.

Requirements

The Candidate shall have at least three (3) years of work experience in IT application systems, including operation support experience and exposure to end-to-end software development lifecycle (SDLC). Experience with implementation in Singapore is preferred.

The Candidate shall have at least three (3) years of work experience in file interfaces and batch jobs, thus be able to assess the downstream impact and data flow with other systems.

The Candidate shall have hands-on experience in writing SQL queries for large volumes of transactions per day.

The Candidate shall have work experience in configuration management tool involved tracking, maintaining, and controlling the software, hardware, and system settings to ensure consistency and stability throughout the product lifecycle.

The candidate must have experience in maintenance support on

ASP.NET, C#, Python, Java, JavaScript, BOOTSTRAP, HTML 5, CSS, JQuery, XML & BootStrap,

Integration using REST based web services,

Frameworks including .Net, Entity Framework and MVC (preferably with .Net Framework 4.7.2 and above),

Batch scripting including .bat and .vbs

The Candidate shall have conceptual knowledge of cloud hosting concept, proficiency with major cloud platforms such as AWS, Microsoft Azure, etc.

Interested candidates may apply directly to patrina@eps.com.sg with your updated CV and current, expected salary.

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