SaaS Implementation Manager

We are seeking a SaaS Implementation Manager to lead enterprise software implementations across North America. This is a hands-on, client-facing role focused on end-to-end delivery, managing timelines, stakeholders, and cross-functional teams, including consultants and solution architects.

Employment Type: Contract role, 30 hours per week for 6 months, ideally starting April 2026. With potential for extension or full-time conversion.

Responsibilities

Lead end-to-end SaaS implementations (planning, execution, go-live, hypercare).

Manage project timelines, deliverables, and milestones.

Drive project governance, including risk and issue management.

Collaborate with consultants, solution architects, and technical teams.

Facilitate client calls, workshops, and stakeholder updates.

Deliver executive-level reporting and presentations.

Manage scope changes, competing priorities, and escalations.

Requirements

-6–10+ years of experience in Project Management / Implementation roles.

-Proven track record delivering enterprise SaaS implementations end-to-end.

-Experience managing

• Cross-functional teams (consultants, technical teams, architects)
• Client stakeholders and executive communication

-Strong experience in

Risk mitigation and issue resolution

Multi-project management and prioritisation

-Experience working in Agile or hybrid delivery environments.

-Proficiency in

• Microsoft Project (or equivalent)
• Excel (tracking, reporting)
• PowerPoint (presentations)

NICE-TO-HAVE

Experience with EHSQ, compliance, or safety/quality systems.

Background in regulated industries (e.g. manufacturing, energy).

Familiarity with Salesforce or CRM tools.

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