Travel and Events Operations Manager

Travel and Events Operations Manager

The role oversees end-to-end corporate travel operations and conference/meeting events across Asia, ensuring smooth execution, policy compliance, and a seamless employee experience. Acting as the key regional contact, the manager collaborates closely with internal teams, regional stakeholders, and external suppliers to deliver operational excellence and support strategic objectives.

Responsibilities

Own and manage regional meeting and event operations, ensuring consistent execution across markets.

Manage event platforms (e.g., Cvent), maintaining data integrity, generating reports, and identifying opportunities for process improvement.

Serve as the escalation point for operational issues, including budget compliance and planner responsiveness.

Partner with stakeholders to drive platform adoption, address training needs, and align regional practices with global standards.

Provide strategic guidance on workflows, market-level initiatives, and procurement alignment.

Oversee corporate travel programs, including flights, hotels, ground transportation, visas, and vendor management.

Implement and enforce travel policies, ensuring compliance, traveler safety, and duty of care standards.

Monitor travel data and trends to optimize spend, improve reporting, and drive continuous process improvement.

Manage relationships with Travel Management Companies (TMCs) and suppliers, negotiating rates and service levels.

Coordinate with regional and global teams on policy updates, operational performance, and cross-market alignment.

Qualifications

Bachelor’s degree in Business, Finance, Procurement, or a related field (Master’s preferred)
5–7 years of experience in travel management, meetings/events operations, or procurement in a regional or global context
Experience with platforms such as Cvent, Concur, and working with Travel Management Companies (TMCs)
Strong data analysis, reporting, and advanced Excel/PowerPoint skills
Proven ability to manage and improve end-to-end travel and events processes
Skilled in project management, compliance, issue resolution, and policy execution
Experience collaborating across Asia markets and with global teams
Excellent communication, stakeholder engagement, and training facilitation skills
Collaborative mindset with the ability to influence internal and external partners