Zone Manager - Fit Outs & Office

Zone Manager - Fit Outs & Office

The Zone Manager is responsible for overseeing office/commercial space operations within the assigned zone, with a focus on tenant fit-out execution, compliance, and overall operational efficiency. The role ensures that all spaces are delivered, maintained, and operated according to company standards while supporting tenant success.

Key Responsibilities

• Fit-Out & Project Management
• Oversee tenant fit-out activities from turnover to completion
• Ensure compliance with design standards, construction guidelines, and timelines
• Coordinate with contractors, tenants, and internal teams to resolve fit-out concerns

Operational Management

Manage day-to-day operations of assigned office/commercial spaces
Ensure facilities, utilities, and common areas are well-maintained and fully functional
Enforce safety, housekeeping, and maintenance standards
Tenant Relations & Account Management
Serve as primary point of contact for tenants within the zone
Ensure adherence to lease terms, house rules, and operational policies
Address tenant concerns and ensure high satisfaction levels
Commercial & Performance Oversight
Monitor occupancy, tenant performance, and space utilization
Support leasing and turnover activities as needed
Assist in achieving revenue and operational targets for the zone
Local Marketing & Engagement
Support and execute localized marketing or engagement initiatives for office tenants
Coordinate events or programs that enhance tenant experience and retention

Qualifications

• Bachelor's degree in Engineering, Property Management, HRM, Business, or related field
• At least 4–6 years of experience in property management, office/commercial operations, or fit-out/project management
• Experience in construction coordination or tenant fit-out processes is highly preferred
• Strong knowledge of building systems, safety standards, and operational procedures
• Excellent coordination, problem-solving, and communication skills
• Proficient in Microsoft Office applications