E-Commerce Administrative Assistant

About the Role

We are seeking a highly organised, detail-oriented E-Commerce Administrative Assistant to support the day-to-day operations of a growing online business. This role plays a critical part in maintaining accurate product information, processing order data, and ensuring the smooth administrative functioning of e-commerce systems.

The ideal candidate is process-driven, comfortable working with digital tools and spreadsheets, and able to manage repetitive administrative tasks with a high level of accuracy and consistency. This is a hands-on support role that requires precision, reliability, and strong attention to detail.

Key Responsibilities

Maintain and update product catalogue information, including descriptions, specifications, pricing, images, and inventory data
Capture and process ordering information accurately across internal systems and e-commerce platforms
Support product uploads, categorisation, and quality assurance checks to ensure listings are complete and error-free
Monitor stock levels and identify discrepancies, shortages, or data inconsistencies
Assist with promotional updates, pricing adjustments, and seasonal catalogue changes
Provide general administrative support related to e-commerce operations, reporting, and documentation
Maintain organised digital records and ensure data integrity across all platforms
Collaborate with internal teams to ensure product, pricing, and order information remains accurate and up to date

Requirements

• Previous experience in an administrative, data capture, or e-commerce support role preferred
• Exceptional attention to detail with a high level of accuracy in handling data
• Proficiency with spreadsheets, online systems, and digital administrative tools
• Strong organisational and time-management skills, with the ability to manage routine tasks efficiently
• Clear written communication skills and the ability to follow structured processes independently
• Reliable internet connection and ability to work effectively in a remote environment

Advantageous Skills

• Experience working with Shopify, WooCommerce, or similar e-commerce platforms
• Basic understanding of inventory management, merchandising, or product lifecycle processes
• Familiarity with Excel or Google Sheets formulas, reporting, or data validation
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