Global Account Manager

The EMEA Global Account Manager is responsible for driving strategic sales growth and managing a portfolio of enterprise accounts within the EMEA region. This role combines strategic account management, territory management, alliance partnership engagement, and complex solution selling to deliver impactful SaaS solutions that improve revenue management and operational efficiency.

Key Responsibilities

Strategic Account Management and New Logo Acquisition

• Develop and execute strategic account and territory plans across parent and subsidiary organizations in the EMEA region, to both capitalize on the whitespace within existing global customers and net new logos.
• Drive the end-to-end sales process and customer stakeholder alignment, where buying decisions and budgets are owned in the EMEA region.
• Build, own, and execute sales strategy for assigned geography and account allocation.
• Manage own book of business/territory, running business meetings both remotely and in person.
• Lead quarterly business reviews and strategic planning sessions with customers.

Sales Growth & Pipeline

• Drive cross-sell and upsell opportunities for Model N’s SaaS product and recurring services suite.
• Build, manage, and drive pipeline; close business.
• Achieve/exceed annual sales quota for ARR, annual and quarterly pipeline/funnel targets.

Customer Success & Advocacy

• Partner with Customer Succes Team to build trusted relationships with senior customer stakeholders to promote solution adoption.
• Advocate for customer needs internally to improve product and service outcomes.
• Support renewal processes and customer retention efforts.

Operational Excellence

• Maintain accurate pipeline and account data in Salesforce for assigned territory.
• Leverage internal resources (Solutions Consultants, Partners, Support, Professional Services) throughout the sales cycle.
• Demonstrate product and industry knowledge and understanding of Model N’s unique value proposition.
• Utilize the “Model N Way” sales methodology and tools.
• Resolve field/customer conflict and ensure all partner resources are fully leveraged.

Requirements

Build, own, & execute sales strategy for assigned geography.

Build, manage, drive pipeline and close net new business

Demonstrate product and industry knowledge and understanding of Model N’s unique Value Proposition and Model N way of selling.

Leverage various resources within Model N (Solutions Consultants, Partners, Support, Professional Services) in every phase of the sales cycle to drive discovery and deliver compelling business value propositions.

Maintain contacts and accurate Account/Opportunity data in Salesforce for assigned territory.

Achieve/exceed an annual sales quota for ARR, annual and quarterly funnel targets

Utilize AI tools including Outreach, Chorus, Gong, Salesloft, Staircase AI, and Letter AI to enhance prospecting, value messaging, sales cycle management, and forecasting.

Qualifications

5+ years of quota-carrying experience in enterprise software/SaaS sales.

Successful track record selling complex solution suites in the EMEA region (ERP, Quote-to-Cash platforms). Multi-lingual capabilities a plus.

Experience selling into Life Sciences/Pharma or Medtech.

Hunter experience selling to new logos of companies with revenue $1B+.

Strong leadership, communication, and negotiation skills.

Skilled in virtual and in-person sales engagements.

Proficient in Salesforce CRM.

Familiarity with MEDDPICC and Challenger sales methodologies, as well as consultative selling techniques.

Bachelor’s degree or equivalent experience.

Demonstrated experience using generative AI tools (e.g., ChatGPT, Copilot, Claude, Gemini) to improve productivity, decision‑making, or problem solving in a professional or personal context.

At Model N, your well-being and growth matter. That’s why we offer a robust total rewards package designed to help you thrive personally and professionally. Our benefits include:

• Unlimited PTO for salaried employees – because flexibility fuels success
• Comprehensive medical, dental, and vision coverage
• Health Savings & Flexible Spending Accounts
• 401(k) with company match to invest in your future
• Volunteer Time Off (VTO) to give back to causes you care about
• Life and pet insurance for peace of mind
• Employee Assistance & Mental Health Programs
• Charitable giving opportunities
• Professional coaching and career development

…and much more.

At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate’s relevant experience, education and/or certifications, location, training, and other skills.

The base salary for this position will be $150,000 - $170,000. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level.

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About Model N

Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-add services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world’s leading companies across more than 120 countries. For more information, visit www.modeln.com.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.