Customer Support Specialist (Italian) – Innovative Tech Leader

Are you fluent in Italian and passionate about the latest tech? We are looking for Customer Experts to join a dynamic team in Athens, supporting a globally recognized leader in luxury, user-friendly technology. This isn't just a support role—it's a chance to build a career representing one of the most prestigious brands in the world.

What You'll Do

Be the Voice of the Brand: Assist customers via phone, chat, and email with their inquiries.

Support the Journey: Help customers find the right products, guide them through purchases, and resolve post-sales questions (delivery, returns, etc.).

Grow Your Skills: You'll start in either sales or service support, with the chance to cross-skill after just 30 days, becoming a master of the full customer experience.

Stay Sharp: Participate in weekly training sessions to stay updated on the latest tech launches and updates.

Why You'll Love It Here

Professional Growth: 1-week structured nesting period and ongoing coaching.

Exciting Pace: Be at the center of major global events like product launches and Black Friday.

The Athens Lifestyle: Work in a city where ancient history meets a vibrant modern culture. Enjoy Mediterranean weather and a supportive, international team environment.

What We're Looking For

Language: Fluency in Italian (C1) and a good command of English (B2).

Tech Savvy: Comfortable with PCs and MS Office. A love for MacOS or iOS is a huge plus!

Communication: A "human" touch—the ability to connect with people and solve problems with empathy.

Details: Typing speed of 25+ WPM with high accuracy.

Experience: None? No problem. We value potential and enthusiasm over a long resume!