Network Engineer (Remote)

Network Engineer (Remote)

Qualified candidates will have multiple years of experience and expertise in maintaining Windows-based networks. The candidate must be technically strong and able to troubleshoot a wide variety of workstation, network, and server issues. This role requires the ability to consistently manage diverse technologies, including Fortinet, Barracuda, Cisco Meraki, and Ubiquiti network environments, while supporting the Intelinet Cloud Solution. This position works directly on customer networks, so strong communication skills are required.

CompTIA, Microsoft, and Cisco certifications are highly desirable, along with Fortinet (NSE) and Meraki certifications, and a willingness to continue training toward industry certifications is required. Candidatesmust be self-motivated, possess excellent customer service skills, and demonstrate integrity beyond reproach.

Qualifications and Skills

KNOWLEDGE, SKILLS & CERTIFICATIONS

3+ years of experience
Experience working in customer environments
Excellent customer relationship skills
Thrives in a team environment
Strong interpersonal and communication skills
Ability to multitask in a fast-paced environment
Sharp troubleshooting skills
Ability to work independently
Strong organizational and mentoring skills
Ability to mentor team members on technical issues
Experience with remote access tools such as ScreenConnect is a plus
Ability to automate tasks and monitor effectiveness
Proficient in Microsoft Office applications
Willingness to learn ConnectWise PSA
Maintain complete and accurate technical documentation

NETWORKING

Solid background in network administration and architecture
Hands-on experience with Barracuda Networks, Fortinet (FortiGate), Cisco Meraki, and Ubiquiti (UniFi) networking solutions
In-depth understanding of communication protocols (primarily TCP/IP) and routing protocols (e.g., BGP, OSPF)
Technical certifications preferred (A+, MCTS, VTSP, CCENT, CCNA, Fortinet NSE, Meraki ECMS)
Design and deploy functional networks (LAN, WLAN, WAN, VPN)
Installation and configuration of networking hardware including firewalls, routers, switches, and wireless systems across Fortinet, Meraki, and Ubiquiti platforms
Configure and manage Fortinet security policies, SD-WAN, VPNs, and threat protection features
Administer Meraki cloud-managed networking (MX, MS, MR) including monitoring and performance optimization
Deploy and support Ubiquiti UniFi gateways, switches, and wireless infrastructure
Design firewall configurations including NAT, PNAT, ACLs, and content/application filtering policies
Design wireless configurations using SSIDs and authentication methods such as LDAP and RADIUS
Configure VLANs and network segmentation
Recommend improvements to network performance, capacity, and scalability
Utilize network diagnostic, monitoring, and analysis tools
Monitor network performance and integrity
Conduct regular network performance testing
Implement and maintain network security measures

SERVERS, CLOUD, & SECURITY

• Windows Server 2016+ design, build, maintenance, and management
• Ability to create and deploy physical and virtual server infrastructure
• Management of Lights-Out and lifecycle systems (iDRAC or similar)
• Support for Hyper-V, VMware, failover clusters, and high-availability environments
• Administration of Active Directory and core services (DNS, DHCP, Print, File)
• Design and administration of disaster recovery solutions and infrastructure

Administration of Azure and Entra ID

Administration of Exchange Online, SharePoint, OneDrive, and Teams

• Understanding of authentication methods including MFA, TOTP, SSO, Conditional Access, and Zero Trust
• Strong knowledge of malware detection and remediation techniques
• Create, oversee, and test security measures (e.g., access controls and disaster recovery strategies)