Production Flow Technician (TX) - Day Shift

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

About the Role

Dandy is hiring a Production Flow Technician to join our rapidly growing venture-

backed company. In this role, you’ll support the Production team to enhance visibility

into at-risk cases, develop tools to streamline production flow, and drive efficiency across the

site. You’ll also work closely with the Shift Supervisors and Team Leads to collect and analyze data, identify bottlenecks, and implement cross-functional improvement efforts. This is a unique opportunity to make site-wide productivity improvements and develop novel tools that help the company achieve its goals.

What You'll Do

• Operate Quickly: Support your team in prioritizing orders by department each day, notifying teams of latest changes to orders (e.g., material change), and ensuring that any production bottlenecks are resolved in order to meet customer deadlines
• Scale: Continuously seek opportunities to improve workflows and processes for optimal efficiency and scalability
• Data-Driven Optimization: Track key performance indicators and conduct root cause analysis to optimize resources and drive on-time delivery of high quality products
• Problem Solve: Roll up your sleeves to quickly troubleshoot and solve people, process, and technology issues as you operate within a large scale and fast paced dental lab
• Quality Adherence: Monitor and enforce adherence to strict standard operating procedures (e.g., how to identify high priority orders) and roll up your sleeves to lead by example. High quality is key to efficient scalability!
• Collaborate: Work with other teams to proactively identify and address high priority improvement opportunities

What We're Looking For

• Must be able to read, write, speak and understand English
• Strong knowledge in production workflows for crowns, bridges, implants, dentures, and night guards
• Passion for breaking down complex problems into smaller manageable steps in order to help team members effectively work through the ambiguity
• High level of comfort with digital tools and technology
• Very high attention to detail and organizational skills
• Team player attitude and willingness to help others to help the team exceed expectations
• Natural curiosity and ability to learn new concepts, tools, and workflows quickly
• Strong self-motivation, self-direction, and ability to work with multiple stakeholders to push improvement initiatives to completion
• Excellent communication and stakeholder management skills
• Ability to lift 50+ pounds, work within a confined space, climb ladders, and perform other physical tasks for multiple hours/day.

Bonus Points For

• Deep knowledge in digital dental production workflows for a multitude of products including crowns, bridges, implants, dentures, and night guards
• Relentlessly positive attitude, strong sense of humor, and the ability to have fun at work

Req ID: J-1118

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!