People & Culture Coordinator

Who are we?

MyPass Global is a multi-award-winning workforce compliance software company. Our cutting-edge technology helps companies in high-stakes industries reduce risk, save up to 70% on back-office costs, and create safer work environments through our digital workforce solutions. As we rapidly expand with offices worldwide, we are seeking the next generation of innovative MyPassers to join us in shaping the future of our industry.

Read more about us here

Position Purpose Statement

The People & Culture Coordinator's primary goal is to support the People & Culture team administratively, contributing to the achievement of their business unit strategy and fostering a positive employee experience for MyPassers. This role involves close collaboration with the People and Culture Team to maintain systems, information, and processes throughout the entire MyPass employee lifecycle, serving as the initial point of contact for employee service.

Your Day to Day

System Maintenance and Management

Maintain accurate and up-to-date HRIS & 201 records for candidates and employees.

Assist the P&C team in updating online information, Confluence pages, the Employee Handbook, Code of Conduct, and other files.

Ensure confidentiality of all P&C documentation and files.

Support P&C system upgrades, rollouts, and deployments.

Monitor, approve, and update employee SSS and Pag-IBIG loan files.

Talent Acquisition and Onboarding

Oversees onboarding, including documentation, reference checking, communication, New Hire Orientation, and candidate record processing.

Support the Talent Acquisition Team in the recruitment process.

Manage IT onboarding tasks, such as equipment setup and provisioning, with the IT service team.

Team Administration & Reporting

Assist with the monthly All Hands meeting (e.g., slides, communication).

Support MyPass Employee Value Proposition strategies (e.g., internal comms, survey reports).

Handle general administrative duties, including document and data management.

Manage offboarding administration (e.g., record updates, clearance, termination paperwork).

Support the Accounting team with employee compliance/reporting (e.g., Annual Physical Examination, BIR 2316).

Manage, track, and resolve P&C tickets.

Regularly maintain the Organisational Chart.

Undertake ad hoc P&C team duties.

Learning and Development

Support the P&C team with L&D (training) programs, including preparation and delivery.

Oversee venue setup, coordinate materials, liaise with vendors, and provide on-site support during sessions.

Employee Experience

Liaise with external HR partners to resolve issues.

Champion well-being initiatives with the OSH Committee, including maintenance of the office first aid kit.

Assist with team social/cultural activities, including internal communications, preparation, and engagement reporting.

Participate in P&C improvement workshops to drive innovation and address challenges.

Our Ideal MyPasser

Minimum of two years of experience in an entry-level People & Culture or Human Resources role, preferably in the IT-BPO industry or SaaS environment
Bachelor’s Degree in Psychology, Human Resources, or any equivalent four-year-related course from a reputable university
Proficient in utilising Google Workspace applications
Experience in admin-heavy tasks such as maintaining employee files, updating trackers, issuing letters
Good written and verbal communication skills
Knows data and statistical analysis, with attention to detail, and is data-driven
Has basic design experience and exhibits literacy in using Canva
Exhibits coachability, initiative, intelligence, the willingness to learn, and is self-motivated
Basic understanding of the Philippine Labour Code
Registered Psychometrician, and other relevant certifications and qualifications, are an advantage but not required
Experience with HRIS/ATS software and other systems is an advantage

Life at MyPass

• Accessible and friendly office in Cebu IT Park
• Celebrate You - Anniversary gifts as early as your first work anniversary!
• Be Healthy - Wellbeing policy with a strong focus on whatever makes you feel good from the inside out, and a company-sponsored Healthcare Insurance worth PHP 110,000.00.
• Work-Life Balance - Enjoy the right to disconnect with our 16 Paid Time Offs and 8 Compensatory Time Offs!
• Fuel Your Growth Journey - Unlocking your potential with a blend of in-person and online learning and development opportunities
• Get Rewarded and Recognized - Your impact to the business is seen and recognized through our Monthly Value Awards
• Be Comfortable - Casual Friday every day!
• We Love to Have Fun - Team outings, weekly lunches, team events, the list goes on…
• Generous Employee Referral Program - Rewards for referring top talent

Feel valuable

We’re big on culture. So much so that the team we've carefully curated are not only high-performers, they're also excellent humans. We foster an environment that is open, respectful and collaborative, where the status quo is challenged and both success and failure are celebrated.

MyPass champions diversity at all levels of the company, and we live by our core values that set us apart. We cultivate an inclusive culture and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. Our mantra is to make things happen, every single day.

Our company values

Bring out the best - We connect and empower people to build a safer future. We strive to create a positive and enduring impact, no matter how small.

Challenge the norm - We pursue innovation by practising curiosity and always asking ‘why’. We challenge assumptions by seeking opportunities for growth and improvement.

Treat people well - We treat our customers, employees and partners as equals. We foster meaningful relationships through trust, compassion and respect.

Walk the walk - We are accountable for our goals, actions and collective vision. We work with integrity and are true to our word.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.