Klaviyo Specialist

About the Role

Redwood is a retention marketing agency specializing in email and SMS for DTC brands. We are hiring a Klaviyo Implementation Specialist to own all technical execution across client accounts.

Requirements

Responsibilities

• Build and manage flows, campaigns, templates, and segments across multiple Klaviyo accounts
• Translate Figma designs into production-ready Klaviyo templates with accurate cross-client rendering
• Configure advanced flow logic including filtering, suppression rules, conditional branching, flow splits, and A/B tests
• Manage Recharge subscription flows and templates (active subscription, cancel save, skip/pause logic)
• Maintain Shopify integration: catalog sync, order data, custom properties, and event triggers
• Troubleshoot broken dynamic content, Liquid logic errors, rendering issues, and deliverability problems
• Support Customer.io implementation where applicable
• QA all builds before launch

Requirements

5-10 years of relevant ESP experience
3+ years of Klaviyo-specific experience, agency-side preferred
Ability to own account architecture decisions: flow structure, segmentation logic, data properties, and integration setup
Expert-level knowledge of Klaviyo flows, segmentation, and event-based logic
Strong command of Liquid templating: dynamic blocks, conditional content, loops, and fallbacks
Experience building templates directly from Figma or design files
Solid understanding of email deliverability and list hygiene
Shopify and Recharge integration experience

Nice to Have

Customer.io (flows, in-app, transactional, API-triggered)

Attentive or Postscript for SMS

HTML/CSS for email

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