Key Supervisor- Offsite Catering

Oliver & Bonacini is recognized as one of Canada’s premier hospitality and event service providers, known for delivering exceptional culinary experiences and flawless event execution. From intimate gatherings to large-scale celebrations, we take pride in being part of our guests’ most meaningful moments, and we do so with passion, precision, and purpose.

What’s in it for you?

Gratuities

Comprehensive health, dental, and vision benefits, including enhanced mental health coverage

Discounted gym membership

Access to our Employee Assistance Program for confidential support

50% dining discount at all O&B restaurants for you and up to three guests

Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!

Job Description

Under the direction of the Offsite Management team, the Event Supervisor assists in the managing, preparation and set up of the event spaces over Toronto and the GTA and assist with event execution. Event Supervisors will work independently or support the managers and help to oversee the floor during an event, in addition to helping deliver food & beverage to guests, maintaining the cleanliness of the space and focusing on ensuring clients satisfaction. They monitor food and quality presentation and possess a strong knowledge of event menu items to answer questions and make recommendations when required. The Event Supervisor position is a leadership in training position, where the incumbent would learn how to be an event manager but still be able to work serving/bartender shifts when not needed for managing shifts.

THE DAY TO DAY

Communicates the vision to all team members and leads by example. Reinforces the O&B values daily and inspires the team with his/her exciting vision for the future
Support the management team in overall event management
Leading a team of servers and bartenders during an event, responding to all concerns and needs as required
Builds and maintains relationships with guests, team members and senior management alike
Shows leadership in creating a culture that revolves around the experience and enjoyment
Uses conflict/resolution and problem-solving skills
Assist in the preparation, setup and maintenance of event spaces
Possess a strong knowledge of event menu items
Follows bar, beverage and wine control procedures exactly
Respond promptly to guest requests in a timely, professional and efficient manner
Deliver food & beverage to the appropriate tables as directed by the Management team
Clear plates, cutlery and glasses from the tables and return them to the dish area
Monitor food quality and presentation standards
Regularly monitors and achieves the O&B points of technical service and points of details
Adhere to all O&B health and safety standards
Additional duties as assigned or required

Qualifications

• Valid Smart Serve certification required
• Proven experience in event service or hospitality
• Minimum 1 year supervisor experience in events or hospitality
• Organizational skills and the ability to multi-task
• A passion for guest service and creating memorable moments
• Strong leadership and management skills
• Ability to remain composed under pressure and adapt to fast-paced environments
• Availability to work flexible hours, including evenings, weekends, and holidays
• Ability to life 30lbs
• Legally eligible to work in Canada

Additional Information

• This is a current vacancy
• Wage: $28

AI Disclosure

To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation

Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion

We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.