Virtual Nurse (AU NDIS, Hybrid)

Schedule: Monday to Friday (06:00 AM-03:00 PM PHT)

As a Virtual Nurse, your primary role will be to conduct remote health assessments and information gathering for a diverse client base. Your daily tasks will involve managing an average of 14-15 inbound and outbound calls. During these calls, you will focus on collecting crucial client information, including:

Medical history

Updates on diagnoses

Assessment of functional status

Evaluation of client support systems

You will be responsible for meticulously documenting all gathered information, as these notes will serve as the primary source for review by other nursing staff. Your coordination efforts will be limited to communicating with the rostering team regarding your schedule or other operational needs; direct liaison with other nurses for patient care is not required.

Join the awesome team and enjoy these benefits & perks

Working Arrangement: Hybrid

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal

Financial Assistance Program

Mandatory Government Benefits and 13th Month Pay

Regular Company Events, Work Life Balance, and Career growth opportunities.

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Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Requirements

Nursing Background/Degree: A valid nursing degree and background are essential. Australian nursing registration is not required for this role.

Telehealth/Call Experience (Preferred): While not mandatory, candidates with prior experience in inbound and outbound calls or telehealth nursing will be highly regarded.

Arabic Fluency (Non-Negotiable): This is a critical requirement. You must be fluent in Arabic, as 50-60% of our clientele speaks Arabic. This requirement may only be reassessed in rare instances if no qualified Arabic-speaking candidates are available.

No Scheduling Experience Needed: Previous experience in scheduling is not a requirement for this role.

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