Freight Broker

At OurAssistants, we specialize in connecting U.S.-based property management, HOA, and businesses across various industries with highly skilled virtual professionals. We support a wide range of sectors—including logistics, real estate, customer service, and administrative operations—by providing reliable talent that drives efficiency and growth. Our focus is on delivering operational excellence while fostering a collaborative and growth-driven remote work environment for our team. Learn more at ourassistants.com.

Job Summary

We are seeking a highly motivated and experienced Freight Broker with hands-on experience in 3PL operations and Brokerware systems. The ideal candidate will be responsible for coordinating freight shipments, negotiating rates, managing carrier relationships, and ensuring efficient and timely delivery of goods. This role plays a critical part in maintaining operational efficiency and delivering excellent service to clients and carriers.

Key Responsibilities

Freight Coordination & Operations
Manage the full freight lifecycle from load booking to delivery and invoicing
Source and secure carriers for FTL, LTL, and other shipment types
Dispatch loads and ensure proper documentation is completed
Track shipments and proactively address delays or issues
Carrier & Client Management
Build and maintain strong relationships with carriers and shippers
Negotiate competitive rates while maintaining profitability
Ensure high levels of customer satisfaction through consistent communication
Maintain and expand carrier network
System & Process Management
Utilize Brokerware and/or other Transportation Management Systems (TMS) for load entry, tracking, and reporting
Maintain accurate records of loads, communications, and transactions
Ensure compliance with U.S. transportation regulations and company policies
Identify and implement process improvements to increase efficiency

Financial Coordination

• Verify load details for accurate billing and invoicing
• Coordinate with accounting teams for settlements and payment processing
• Monitor margins and ensure profitability per load
• Qualifications & Requirements
• Minimum 2 years of experience as a Freight Broker, Logistics Coordinator, or similar role
• Strong background in 3PL (Third-Party Logistics) operations
• Hands-on experience with Brokerware or similar TMS platforms
• Solid understanding of freight markets, lanes, and pricing strategies
• Strong negotiation, communication, and problem-solving skills
• Ability to multitask and manage high-volume shipments in a fast-paced environment

Preferred Qualifications

• Existing carrier network is a strong advantage
• Experience with load boards such as DAT, Truckstop, or similar platforms
• Knowledge of U.S. logistics regulations and compliance standards
• Experience handling multiple freight types (FTL, LTL, intermodal, etc.)