Officer, Defects Management, Customer Service (1 year contract)

Singapore, Singapore, Singapore

Officer, Defects Management, Customer Service (1 year contract)

Job Description

We are looking for 4 contractors for our client in the Real Estate industry.

This role provides a professional TOP handover experience for our customers and to assist in the timely rectification of defects/resolve of customers’ complaints satisfactorily, such that the organizational objective of providing quality and unsurpassed service is met.

Responsibilities

Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.

Conduct quality inspection of 100% of the units to identify defects for rectification, certify unit readiness for handover prior to Notice to Take Possession being served by ensuring that home units handed over to home buyers are in good condition.

Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.

Assist in the resolution of owners’ complaints arising from defects and other area and ensure Owners’ complaints resolved satisfactorily.

Requirements

Minimum ‘A’ Level/Diploma in Real Estate/Building

• Minimum 2 – 3 years in real estate and customer service
• Good written and verbal communications skills
• Pleasant, energetic personality with positive attitude
• Good organizational and problem- solving skills
• Customer oriented
• Adaptable to new and changing situations
• We regret that only shortlisted candidates will be notified
• Interested applicants please send your updated resume to noga.lim@peopleprofilers.com

Noga Lim Wei Loong

Registration Number: R1329872

EA License Number: 10C3804

Contact Number: 6950 9728

• People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
• http://www.peopleprofilers.com

Required Skills

• Readiness Resume Handover Real Estate Registration Inspection LTD Contractors Preparation Customer Service Management
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