Credit Controller (German Speaking)

US Telco Company.

Job Description

• Maximise the value of cash collection on a timely basis in accordance with invoice due dates
• Account reconciliation, mainly medium to large accounts with unclear payments
• Regular reporting on various metrics including cash received, account adjustments, Customer Claims
• Manage the Customer Claims Process with regular calls with Collections, Local Country and Operations Teams
• Identify and resolve delinquent/overdue amounts country ledgers
• Manage relationship with 3rd party collection agencies
• Minimise risk of bad debt by taking appropriate action against slow payers and delinquent accounts
• Identify and report any issue that may affect timely cash collection.

This is a fixes contract position.

Qualifications

• Minimum of 2 years’ credit control and collections experience
• Experience of best practice collection activities
• Collection systems and process
• Languages - English & German essential
• Excellent verbal & written communication skills; good interpersonal skills at all levels
• Rigorous attention to detail and the basics of credit collections and risk control
• Deadline driven.
• A strong systems person with the ability to address the credit and collections needs.
• Computer literate with knowledge of Windows and Microsoft based programs including Office, Outlook and in particular Excel. Some knowledge of mainframe/CRM/Finance systems such as SAP/JDE/Netsuite ideal.

Commercially aware of the importance of customer retention while maximising cash collection.